A’Lejah Bankhead
Vallejo
Summary
At Spiceworlddesigns, excelled as a Customer Service Cashier by fostering customer loyalty through exceptional complaint resolution and empathy. Demonstrated reliability and expertise in merchandise restocking, ensuring a welcoming environment. Skillfully managed high-pressure situations, enhancing customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Spiceworlddesigns
01.2022 - 03.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
Education
Elite Public Schools
Vallejo, CA05.2026
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Customer complaint resolution
- Guest services
Timeline
Customer Service Cashier
Spiceworlddesigns
01.2022 - 03.2024
Elite Public Schools
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