Aleile Dela Rosa
Surrey,BC
Summary
As a know-how customer-patient service provider, I would like to apply my learning of educational theories, practicum program, trainings, and work experiences that I was able to acquire for the past few years in your renowned company. I believe I have the passion and thrive to strive for your companies' goals by implementing my valuable knowledge, skills and work ethics.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Town Wings
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cruise Crew Member
Empress of Canada Enterprises Inc.
05.2024 - 11.2024
- Gained valuable experience in a fast-paced environment by rapidly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and crew members to ensure smooth operations.
- Performed opening and closing duties, including cleaning and restocking the store.
Caregiver
Durano Foundation Hospital Inc.
09.2019 - 03.2022
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recorded status and duties completed in logbooks for management.
Laboratory Receptionist/Phlebotomist
University of Cebu Medical Center Hospital
08.2017 - 08.2019
- Demonstrated proficiency in handling difficult venipuncture cases with minimal discomfort to patients.
- Provided clear instructions to patients regarding aftercare procedures to prevent complications.
- Maintained confidentiality of sensitive information in accordance with privacy regulations.
- Gathered patient information to ensure accurate records.
- Collected and labeled blood samples for laboratory submission.
- Explained lab tests and procedures to patients in a professional manner.
- Responded to inquiries from callers seeking information.
Education
Diploma in Biotechnology Advanced -
Centennial College
Toronto, ON04.2024
Bachelor of Science (B.S.) - Biology
Cebu Doctors' University
Philippines04.2016
Skills
- Fast-paced environment adaptation
- Maintaining a clean and organized environment
- Medication administration
- Answering phone calls
- Blood sample collection and labelling
- Confidentiality maintenance
- Oral communication and Written communication
- Multitasking
- Flexibility
- Attention to detail
- Administrative skills
- Microsoft Office proficiency
Certification
- Caregiver NCII Certificate - UHA Caregiver Academy, 2019
- Basic Life Support/CPR with AED - Agbay Lifesavers Circle, 2021
- Emergency First-Aid/Oxygen Administration & Ventilation - Agbay Lifesavers Circle, 2021
- Phlebotomy - Canadian Institute of Management and Technology, 2024
- Electrocardiography - Canadian Institute of Management and Technology, 2024
Timeline
Cashier
Town Wings
07.2024 - Current
Cruise Crew Member
Empress of Canada Enterprises Inc.
05.2024 - 11.2024
Caregiver
Durano Foundation Hospital Inc.
09.2019 - 03.2022
Laboratory Receptionist/Phlebotomist
University of Cebu Medical Center Hospital
08.2017 - 08.2019
Diploma in Biotechnology Advanced -
Centennial College
Bachelor of Science (B.S.) - Biology
Cebu Doctors' University
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