Laya Yasin
Server
Calgary,AB
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
10
10
years of professional experience
Work History
Server
Earls
Medicine Hat, Alberta
02.2023 - 09.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Resolved customer inquiries and issues promptly and effectively.
- Processed payments accurately using point-of-sale system.
- Trained new servers on menu items and service techniques.
Bartender
amigos nightclub
Lloydminster, Alberta
03.2017 - 01.2022
- Performed opening and closing duties including restocking supplies.
- Engaged with customers to create a welcoming and enjoyable atmosphere.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Poured wine, beer, and cocktails for patrons.
- Resolved customer complaints in a professional manner.
Server
Family Restaurant
Lloydminster, Canada
02.2016 - 03.2018
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Crescent Heights High School
Medicine Hat, AB09-2014
Skills
- Customer service
- Payment processing
- Menu training
- Cocktail preparation
- Time management
- Customer engagement
Timeline
Server
Earls
02.2023 - 09.2025
Bartender
amigos nightclub
03.2017 - 01.2022
Server
Family Restaurant
02.2016 - 03.2018
High School Diploma -
Crescent Heights High School