Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aleia Hamilton

Arcata

Summary

Excelling in customer service and food preparation. Recognized for enhancing kitchen efficiency and maintaining high standards of cleanliness. Strong conflict resolution and teamwork skills contribute to a positive dining experience, ensuring customer satisfaction and loyalty.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Kitchen Staff Member

Beach Hut Deli
Colfax
06.2025 - Current
  • Prepared sandwiches and salads according to customer specifications.
  • Maintained cleanliness of kitchen equipment and work surfaces.
  • Assisted in inventory management by organizing supplies and ingredients.
  • Followed food safety guidelines during food preparation and storage.
  • Operated kitchen tools such as slicers, grills, and fryers safely.
  • Provided excellent customer service during busy lunch hours.
  • Cleaned and sanitized frequently to maintain health code standards.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.

Housekeeper

Best Western Hotel
Colfax
12.2024 - 07.2025
  • Maintained cleanliness of guest rooms according to hotel standards.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained a spotless environment for guests through diligent, daily housekeeping tasks.
  • Inspected rooms for maintenance issues and reported them promptly.
  • Utilized cleaning equipment and chemicals safely and effectively.

Ski and Snowboard Instructor

Snowdrift Ski and Sport
Napa
08.2022 - 06.2023
  • Increased student safety awareness through comprehensive lessons on equipment use, mountain etiquette, and proper techniques.
  • Assisted in organizing resort events, such as races and competitions, promoting camaraderie among students and staff.
  • Instructed students on skiing and snowboarding techniques and safety practices.
  • Assessed student's abilities and tailored instruction accordingly.
  • Performed daily maintenance tasks such as cleaning and waxing snowboards and skis.
  • Educated students on the fundamentals of mountain awareness, avalanche prevention, and environmental stewardship.
  • Provided excellent customer service by responding promptly to inquiries from customers regarding ski and snowboard services offered by the resort.

Dry Cleaner

Greene's Cleaners
Napa
08.2020 - 09.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Inspected clothing items for stains and damage before processing.
  • Operated dry cleaning machines to clean garments efficiently.
  • Applied stain removal techniques to restore fabric quality.
  • Conducted fittings to ensure proper alterations for diverse garment styles.
  • Operated sewing machines and tools to perform precise alterations efficiently.

Kitchen Prep Cook

JuJus Mediterranean Restaurant
05.2020 - 08.2020
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
  • Contributed to a positive team environment through effective communication and collaboration with staff members.
  • Took orders and waited on tables

Education

Some College (No Degree) - Criminology And Justice Studies

California State Polytechnic University, Humboldt
Arcata, CA

High School Diploma -

Colfax High School
Colfax, CA

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Time management
  • Attention to detail
  • Stock maintenance
  • Sanitary food handling procedures
  • Food preparation
  • Critical thinking
  • Organization skills

Certification

CA Food Handlers certification

California Responsible Beverage Service License

Timeline

Kitchen Staff Member

Beach Hut Deli
06.2025 - Current

Housekeeper

Best Western Hotel
12.2024 - 07.2025

Ski and Snowboard Instructor

Snowdrift Ski and Sport
08.2022 - 06.2023

Dry Cleaner

Greene's Cleaners
08.2020 - 09.2022

Kitchen Prep Cook

JuJus Mediterranean Restaurant
05.2020 - 08.2020

Some College (No Degree) - Criminology And Justice Studies

California State Polytechnic University, Humboldt

High School Diploma -

Colfax High School
Aleia Hamilton