Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Aleia Hamilton

Colfax,CA

Summary

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Housekeeper

Best Western Hotel
12.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Ski and Snowboard Instructor

Snowdrift Ski and Sport
09.2022 - 05.2023
  • Waxed Boards
  • Increased student safety awareness through comprehensive lessons on equipment use, mountain etiquette, and proper techniques.
  • Helped customer from buying gear all the way to in the snow.
  • Demonstrated commitment to client success by providing follow-up support after lessons, including personalized feedback and suggestions for further practice.
  • Assisted in organizing resort events such as races and competitions, promoting camaraderie among students and staff.

Customer Service Representative

Greene's Cleaners
08.2020 - 09.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • detailed customer clothing

Kitchen Prep Cook

JuJus Mediterranean Restaurant
05.2020 - 08.2020
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
  • Contributed to a positive team environment through effective communication and collaboration with staff members.
  • Took orders and waited on tables

Education

High School Diploma -

Colfax High School
Colfax, CA

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Food Handling
  • Team Management

Accomplishments

Debate team captain at previous high school

Certification

CA Food Handlers certification

California Responsible Beverage Service Training

Languages

English
Native or Bilingual

Timeline

Housekeeper

Best Western Hotel
12.2024 - Current

Ski and Snowboard Instructor

Snowdrift Ski and Sport
09.2022 - 05.2023

Customer Service Representative

Greene's Cleaners
08.2020 - 09.2022

Kitchen Prep Cook

JuJus Mediterranean Restaurant
05.2020 - 08.2020

High School Diploma -

Colfax High School

Similar Profiles

CREATE PROFILE
Aleia Hamilton