Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Aleia Ali

Los Angeles

Summary

Bilingual sales associate skilled in public speaking and conflict resolution. Committed to creating a welcoming environment and enhancing customer satisfaction through effective communication and teamwork. Proficient in building strong relationships with customers and colleagues. Leveraging product knowledge and implementing efficient sales strategies driving revenue growth.

Overview

5
5
years of professional experience

Work History

Sales Associate

JAMES MARTYN FLORIST
Los Angeles, CA
12.2025 - 05.2026
  • Pushed for a collaborative work environment by building dependable relationships with colleagues.
  • Translated in both English and Spanish ensuring customer needs were understood.
  • Maintained a stocked and organized sales floor to enhance customer experience and appeal.
  • Efficiently resolved customer issues while maintaining a calm demeanor ensuring that customers felt heard.
  • Taught new hires establishment protocol and practices.
  • Handled transactions with utmost attentiveness to prevent the loss of any revenue.
  • Remained focused during fast-paced/high-stress situations to ensure a continuous work flow.
  • Created a welcoming atmosphere by conversing with customers encouraging repeat business.

Volunteer

Self-Employed
Los Angeles, CA
08.2021 - Current

Tutoring family members, neighbors, and peers, helping people of all ages learn and understand class material, leading to better academic performance and increased self-esteem. Aiming to be a role-model who demonstrates patience, respect and determination, always encouraging bringing forth one's best efforts to achieve both scholarly and personal goals. Usually done during free time after school and on weekends.

Education

Bachelor of Arts - English Education

California State University, Los Angeles
Los Angeles, CA
05-2030

High School Diploma -

Diego Rivera Learning Complex - Green Design STEAM Academy
Los Angeles, CA
06-2025

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Foreign language proficiency
  • Leadership qualities
  • Flexible schedule
  • Public speaking
  • Cultural awareness
  • California Driver's license
  • Friendly and outgoing
  • Empathy and patience
  • Coaching and mentoring
  • Conflict Resolution

Accomplishments

  • Frequently brought in new customers.
  • Received tips regularly for taking steps further in assisting customers
  • Successfully taught new hires how to adapt to the fast-paced work environment
  • Secured revenue growth by communicating in multiple languages
  • Deescalated situations through effective communication

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Sales Associate

JAMES MARTYN FLORIST
12.2025 - 05.2026

Volunteer

Self-Employed
08.2021 - Current

Bachelor of Arts - English Education

California State University, Los Angeles

High School Diploma -

Diego Rivera Learning Complex - Green Design STEAM Academy
Aleia Ali