Alegria Moreno
Vancouver
Summary
Dynamic and dedicated professional with a strong background in customer service at Megaviche. Proven ability to foster relationships and enhance client experiences through effective communication and teamwork. Skilled in managing maintenance and cleanliness, while demonstrating dependability and creative problem-solving in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Server
Megaviche
05.2025 - 07.2025
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Childcare Assistant Teacher
Didactis
04.2025 - 06.2025
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Babysitter
Shannon Sandoval
10.2024 - 04.2025
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided care for children aged 1–10, creating safe and engaging activities.
Volunteer
Fudela Foundation
04.2022 - 05.2024
- Collaborated in programs supporting vulnerable children, youth, and families.
- Assisted with recreational and educational workshops.
Volunteer
Operation Smile Club
10.2019 - 05.2024
- Assisted medical teams supporting children before and after cleft lip and palate surgeries.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Helped with patient care, emotional support, and hospital logistics.
Education
BBA - Business Administration
Simon Fraser University
Vancouver04-2029
High School Diploma -
Liceo Internacional
Quito, Ecuador07-2024
Skills
- Customer Service & Communication
- Dependability and issue management
- Teamwork & Leadership
- Cross-cultural communication
- Creative Expression & Artistic Vision
- Organization & Flexibility
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Megaviche
05.2025 - 07.2025
Childcare Assistant Teacher
Didactis
04.2025 - 06.2025
Babysitter
Shannon Sandoval
10.2024 - 04.2025
Volunteer
Fudela Foundation
04.2022 - 05.2024
Volunteer
Operation Smile Club
10.2019 - 05.2024
BBA - Business Administration
Simon Fraser University
High School Diploma -
Liceo Internacional
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