Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Aleeyah’Fay Collymore

Brampton,ON

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

8
8
years of professional experience

Work History

Store Manager

Saje Natural Wellness
Brampton, on
10.2022 - Current
  • Resolved problems, improved operations and provided exceptional service.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Generated reports and tracked data to monitor operational priorities and scheduling.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Monitored and replenished display inventory and restructured according to available stock.

Assistant Manager

RUDSAK
Mississauga, ON
11.2021 - 06.2022
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed organizational structure to outline and direct rules, roles and responsibilities.
  • Created employee schedules to align coverage with forecasted demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Compiled financial data to comply with budget.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Assistant Manager

Puma
Mississauga, ON
01.2020 - 10.2021
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed organizational structure to outline and direct rules, roles and responsibilities.
  • Created employee schedules to align coverage with forecasted demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Developed strategy to increase sales by 10% and drive profits.

Assistant Manager

Champs
Brampton, ON
02.2016 - 12.2019


  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.

Education

Central Peel Secondary School
Brampton, ON
06.2013

Skills

  • Employee performance evaluations
  • Recruiting and Interviewing
  • Sales growth
  • Training
  • Employee scheduling
  • Business administration
  • Staff Management
  • Exceptional Customer Service
  • Professional demeanor
  • Cash Handling
  • Multi-tasking strength
  • Problem-solving skills
  • Adapt to diverse groups
  • Organization

Timeline

Store Manager

Saje Natural Wellness
10.2022 - Current

Assistant Manager

RUDSAK
11.2021 - 06.2022

Assistant Manager

Puma
01.2020 - 10.2021

Assistant Manager

Champs
02.2016 - 12.2019

Central Peel Secondary School

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Aleeyah’Fay Collymore