Aleeta Phillip
Etobicoke,ON
Summary
Driven by a results-focused approach, I have used my own experience of playing sports growing up and all of the knowledge I’ve gained from being on teams at Roberts Pro Athletics Inc. to foster team spirit and personal growth. My adaptability and organizational skills shone through in diverse roles, enhancing customer satisfaction at Uber and boosting sales through exceptional service at Sports Chek. Certified in First Aid/CPR, and Stop The Bleed I excel in high-pressure environments, demonstrating critical thinking and problem resolution.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Youth Soccer Coach
Roberts Pro Athletics Inc.
Scarborough, ON
06.2024 - Current
- Promoted good sportsmanship and fostered a positive team environment by modelling respectful behaviour both on and off the field.
- Developed strong communication channels with coaches and parents, providing regular updates on player progress and addressing concerns promptly.
- Provided mentorship to players, fostering personal growth alongside athletic development through guidance on topics such as leadership, teamwork, and discipline.
Courier
Uber
Ontario
05.2021 - 12.2023
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating personal vehicle for safe transportation of goods.
Sales Associate
Sports Chek
11.2018 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Server
Jack Astor's Bar & Grill
Toronto, ON
06.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
License Certificate - Real Estate
Humber College
Toronto, ON12.2022
Skills
- Proactive Teamwork
- Leadership and Communication
- Attentive and Observant
- Friendly, Positive Attitude
- Flexible and Adaptable
- Multitasking Abilities/ Critical Thinking
- Organizational Skills
- Calm Under Pressure/ Time Management
- Active Listening/ Decisive
- Problem Resolution
Languages
English
Native or Bilingual
Spanish
Elementary
Certification
Stop The Bleed
CPR/ First Aid
Smart Serve
References
Amrita Anand - Jack Astor’s Bar and Grill Manager
(647)876-1311
Timeline
Youth Soccer Coach
Roberts Pro Athletics Inc.
06.2024 - Current
Courier
Uber
05.2021 - 12.2023
Server
Jack Astor's Bar & Grill
06.2019 - 03.2020
Sales Associate
Sports Chek
11.2018 - 10.2021
License Certificate - Real Estate
Humber College