ALEESAH ADAMS
Summary
Customer service-focused and dependable professional with experience supporting students, customers, and daily operations in a variety of environments. Skilled in assisting with classroom activities, preparing materials, providing individual support, and creating positive experiences through effective communication, patience, and teamwork. Known for strong attention to detail, organization, and a commitment to helping others succeed.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Vulenteer Teacher's Assistant
Ridley Collage
St. Catharines
01.2026 - Current
- Prepared lesson materials and organized classroom activities to enhance student engagement.
- Supported students with homework, answered questions, and encouraged active participation through positive reinforcement.
- Supervised students during activities, ensuring safety and encouraging teamwork during recess and field trips.
- Communicated respectfully with teachers, students, and parents.
Pro Shop Attendant
Pelham Hills Golf Club
Pelham
04.2025 - Current
- Provided friendly customer service by greeting members and guests, answering questions, and assisting with purchases, tee times, and golf cart rentals.
- Key holder, responsible for operating point-of-sale (POS) system to process transactions, handle cash, and complete opening and closing procedures, including cash reconciliation.
- Assisted customers with merchandise sales, including golf equipment, apparel, snacks, and beverages, while maintaining an organized and welcoming pro shop.
Food & Beverage Server
Pelham Hills Golf Club
Welland
04.2025 - Current
- Provide professional, timely and friendly service to members and guests
- Demonstrate accurate knowledge of the full menu, wine and drink list
- Served an assortment of beverages, alcoholic drinks and meals
- Assisted in training new team members on service standards and procedures.
- Maintained a stocked and clean work area to ensure efficient service
Cashier
Food Basics
Welland
02.2023 - Current
- Successfully handle cash register operations, customer service, and stocking produce in a fast-paced grocery store
- Greet customers upon entry, provide knowledge and assistance
- Completed Smart Serve Retail Program for the sale of alcoholic beverages
Co-Op Student
Harriet Tubman Public School
St. Catharines
10.2025 - 04.2026
- Supported students individually and in small groups to reinforce learning and complete assignments.
- Helped create a positive, inclusive, and organized classroom environment.
- Prepared and organized classroom materials, learning resources, and activity stations.
- Maintained professionalism and confidentiality while working with students and staff.
Pelham Panthers Basketball House League Assistant
Meridian Community Center
Fonthill
10.2021 - 03.2022
- Taught and assisted house league basketball teams by refereeing, tracking attendance, collecting fees, and sizing uniforms to ensure smooth operations
- Assisted the program director by coaching and demonstrating skills to players during practices.
- Developed practice schedules to optimize team performance and development.
Babysitter
Welland
07.2019 - 09.2019
- Engaged with children ages 5 and 7, providing nurturing, safe environments to promote emotional, social and intellectual growth
- Prepared healthy meals and snacks for children during meal times
- Guided children in tidying up and handwashing to instill responsibility and hygiene practices
- Supported children's reading, writing, and crafts to foster creativity and literacy skills
Education
Concurrent Education -
Brock University
St. Catharines, ON07-2026
High School Diploma -
Notre Dame College School
Welland, ON06-2024
Skills
- Customer Service
- Dependability
- Adaptability
- Communication
- Teamwork
- Organization
- Leadership
- Time Management
- Problem-Solving
- Attention to Detail
- Cash handling and POS
Certification
- Smart Serve Ontario - Full Course: Certification received February 19, 2025
- Smart Serve Ontario - Retail Course: Certification received November 15, 2024
- CPR Certified - February 2024
Timeline
Vulenteer Teacher's Assistant
Ridley Collage
01.2026 - Current
Co-Op Student
Harriet Tubman Public School
10.2025 - 04.2026
Pro Shop Attendant
Pelham Hills Golf Club
04.2025 - Current
Food & Beverage Server
Pelham Hills Golf Club
04.2025 - Current
Cashier
Food Basics
02.2023 - Current
Pelham Panthers Basketball House League Assistant
Meridian Community Center
10.2021 - 03.2022
Babysitter
07.2019 - 09.2019
Concurrent Education -
Brock University
High School Diploma -
Notre Dame College School