Aleena Kallarakkal Varghese
Barrie,Ontario
Summary
Results-driven Key Holder Supervisor with a solid track record of optimizing daily operations and enhancing employee performance. Demonstrated expertise in elevating customer satisfaction through effective leadership and strategic problem-solving. Achieved notable revenue growth and operational efficiency by implementing targeted productivity initiatives. Committed to fostering team collaboration while aligning with organizational objectives, with a focus on inventory management and customer service excellence.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Simcoe Parts Service Inc
Alliston, Ontario
07.2024 - Current
- Performed cycle counts to ensure accuracy of inventory levels.
- Maintained accurate inventory records through manual and computerized systems.
- Labeled containers correctly for product identification purposes.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Key Holder Supervisor
Rexall
Barrie, Ontario
03.2023 - Current
- Managed recruitment process for key holder positions.
- Tracked sales data to ensure accurate inventory levels.
- Analyzed store activities to discover potential improvements.
- Developed strategies to increase customer loyalty and retention.
- Ensured compliance with all company policies and procedures.
- Managed daily financial transactions and ensured accuracy in deposits.
- Developed effective staff schedules that maximized productivity.
- Coordinated front-end staff during busiest hours.
Sales Clerk
Reliance Fresh
Kerala, India
02.2022 - 09.2022
- Greeted customers and responded to inquiries in a professional manner.
- Processed sales transactions accurately and efficiently utilizing POS systems.
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Cashier Team Lead
Miracle Boutique
Kerala, India
11.2021 - 05.2022
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Monitored cashier performance, providing feedback as needed.
- Processed refunds and exchanges according to company policy.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
Education
Diploma - Computer Systems Technician-networking
Georgian College of Applied Arts And Technology
Barrie, ON10-2024
High School - Computer Science
SNV Sanskrit HSS
Kerala, India03-2021
Bachelor of Science - Computer Science
Union Christian College
Kerala, IndiaSkills
- Store operations
- Team training and development
- Inventory monitoring
- Workplace safety
- Store maintenance
- Daily reporting
- Bank deposits
- Marketing initiatives
- Promotional planning
- Loss prevention
Affiliations
- Been a points card ambassador.
- Been a volunteer member for safety department .
- Received best employee award for outstanding performance .
- Recoginzed for most positive feedback received from costumers for store survey.
References
References available upon request.
Timeline
Warehouse Associate
Simcoe Parts Service Inc
07.2024 - Current
Key Holder Supervisor
Rexall
03.2023 - Current
Sales Clerk
Reliance Fresh
02.2022 - 09.2022
Cashier Team Lead
Miracle Boutique
11.2021 - 05.2022
Diploma - Computer Systems Technician-networking
Georgian College of Applied Arts And Technology
High School - Computer Science
SNV Sanskrit HSS
Bachelor of Science - Computer Science
Union Christian College
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