Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aleena Roy

N2H0C9,Canada

Summary

Dedicated healthcare professional with a strong background in patient care, medical device operations, and healthcare administration. Certified in Medical Terminology, CPR, and First Aid, with hands-on experience providing compassionate care to patients. Skilled in assisting with daily living activities, maintaining accurate medical records, and ensuring a safe and comfortable environment for clients. Seeking a PSW role to leverage clinical expertise and commitment to high-quality care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Service Attendant

Tim Hortons
Waterloo, Canada
10.2023 - Current
  • Prepared high-quality coffee and beverages in a timely manner
  • Delivered exceptional customer service by accurately taking orders and addressing needs
  • Processed payments and handled cash transactions efficiently using POS systems
  • Maintained cleanliness and organization, adhering to sanitation protocols
  • Collaborated with team members to manage busy periods effectively and ensure smooth operations

Personal Support Worker Placement

Chartwell Terrace on Square
Kitchener, Canada
01.2024 - 03.2024
  • Assisted residents with daily living activities, including bathing, dressing, grooming, and mobility
  • Provided emotional support and companionship to enhance residents' well-being
  • Ensured proper documentation of care plans and reported any health concerns to nursing staff
  • Maintained a safe and clean environment while following infection control protocols
  • Supported meal preparation and feeding, ensuring residents' dietary needs were met

Sales Manager (Remote)

Content Euphoria
Uttarakhand, India
07.2022 - 03.2023
  • Managed high-volume client interactions, demonstrating strong communication and customer service skills
  • Implemented efficient time-management systems, showcasing the ability to prioritize in a fast-paced environment
  • Utilized Microsoft Office Suite for daily operations and reporting
  • Maintained accurate client records, demonstrating attention to detail and data entry skills
  • Implemented a time-management system that maximized client outreach, resulting in over 700 new customers acquired in 9 months
  • Earned the Best Performer Award for client conversion due to a commitment to client-centric communication

Cardiac Perfusionist Intern

Yenepoya Medical College
Karnataka, India
12.2020 - 11.2021
  • Provided patient-centered care by monitoring and assisting in critical cardiac procedures
  • Assisted in patient registration and scheduling, ensuring timely and efficient care delivery
  • Maintained detailed and accurate patient records, supporting seamless continuity of care
  • Collaborated with multidisciplinary healthcare teams to optimize patient treatment plans
  • Ensured patient safety by adhering to infection control protocols and hygiene standards
  • Operated and maintained essential medical devices (Heart-Lung Machine, IABP, ECMO, ECG, blood pressure machine, glucometer, and oximeter), ensuring effective patient monitoring and support
  • Provided comfort and reassurance to patients undergoing critical cardiac procedures

Education

PSW Bridging Program for Internationally Trained Nurses -

Elite Academy Institute
Mississauga, ON
03.2025

Postgraduate Diploma in Healthcare Administration and Service Management -

Conestoga College
Kitchener, ON
08.2024

BSc Perfusion Technology -

Yenepoya Deemed to Be University
Mangalore, Karnataka, India
11.2021

Skills

  • Patient-Centered Care & Assistance with ADLs
  • Strong Communication & Interpersonal Skills
  • Experience with Medical Record Keeping
  • Ability to Prioritize in a Fast-Paced Environment
  • Medical Terminology & Health Documentation
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Data Entry (Typing Speed: 60 WPM / 95% Accuracy)
  • First Aid & CPR Certified

Certification

  • Medical Terminology Certification, Canadian Red Cross, 09/11/24
  • Standard First Aid & CPR/AED Level C (BL) Certification, Canadian Red Cross, 105382116, 09/21/24, 09/11/27
  • IPAC Environmental Cleaning in Healthcare: Leaders, Public Health Ontario, 10/05/24
  • Reprocessing in Community Healthcare Settings, Public Health Ontario, 10/09/24
  • Smart Serve Ontario Certificate, 07/01/23, 06/01/28
  • Food Handler Certificate, 08/01/23, 08/01/28

Timeline

Personal Support Worker Placement

Chartwell Terrace on Square
01.2024 - 03.2024

Food Service Attendant

Tim Hortons
10.2023 - Current

Sales Manager (Remote)

Content Euphoria
07.2022 - 03.2023

Cardiac Perfusionist Intern

Yenepoya Medical College
12.2020 - 11.2021

PSW Bridging Program for Internationally Trained Nurses -

Elite Academy Institute

Postgraduate Diploma in Healthcare Administration and Service Management -

Conestoga College

BSc Perfusion Technology -

Yenepoya Deemed to Be University

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Aleena Roy