ALEENA PAULSON
SYDNEY,NS
Summary
Dynamic and detail-oriented Health Information Technician with a proven track record at Devamatha Hospital. Expert in data accuracy and management, enhancing patient communication and streamlining processes. Strong problem-solving abilities and effective written communication skills contribute to improved workflows and patient satisfaction. Committed to leveraging technology for optimal healthcare outcomes.
Overview
4
4
years of professional experience
Work History
Team Member
Tim Hortons
10.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Health Information Technician
Devamatha Hospital
06.2021 - 07.2022
- Improved patient data accuracy by meticulously reviewing and updating electronic health records.
- Facilitated smooth communication between healthcare providers and patients with well-organized medical records management.
- Streamlined release of information processes, expediting responses to requests from patients, insurance companies, and legal entities.
- Prepared comprehensive reports on hospital performance metrics using collected data from various sources within the organization''s EHR system.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Tracked and monitored requests for medical records release.
Education
Bachelor of Science - Business Analytics
Cape Breton University
Sydney, NS04-2024
Bachelor of Science - Mathematics And Biology
Carmel College
Kerala, India04-2021
Skills
- Problem-solving
- Clear communication
- Attention to detail
- Leadership qualities
- Computer skills
- Complex Problem-solving
- Account management
- Data entry
- Decision-making capacity
- Written communication
- Data analysis
Languages
English
Timeline
Team Member
Tim Hortons
10.2022 - Current
Health Information Technician
Devamatha Hospital
06.2021 - 07.2022
Bachelor of Science - Business Analytics
Cape Breton University
Bachelor of Science - Mathematics And Biology
Carmel College
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