Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Able to handle a constant workload while excelling in other departments of life.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Canyon Lake Lodge
Canyon Lake
02.2023 - Current
Assisted in training new host staff on operational procedures.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Bussed and reset tables in an orderly fashion.
Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
Swept and mopped front-of-house and back-of-house floors using various tools.
Built positive relationships with other front-of-house and kitchen staff.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Education
High School Diploma -
Santa Rose Academy
Menifee, CA
05-2025
Some College (No Degree) - Criminal Justice
Mt. San Jacinto College
Menifee, CA
Skills
Customer service
Employee training
Conflict resolution
Time management
Calm under pressure
Active listening
Communication
Relationship building
Planning
Accomplishments
Scholastic Achievement Award for being in the top 10 students 2024-2025 gradating class
Completed Administration of Justice Academy
Received award for exceling in Administration of Justice