Aleena Jose
Northyork,Canada
Summary
Registered Social Worker with over a year of experience supporting individuals facing mental health, addiction, and homelessness challenges. Skilled in harm reduction, crisis intervention, and case management, with expertise in developing client-centered support plans. Strong background in trauma-informed care, Housing First approaches, and community resource navigation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Prep Cook
Green Box Express
05.2023 - Current
- Maintained punctuality and reliability in shift-based work, reinforcing accountability in fast-paced environments.
- Welcomed customers and helped determine their needs.
- Managed multiple tasks simultaneously, including transactions, store upkeep, and customer concerns.
Placement Intern
Don Mills Retirement Residence
09.2024 - 12.2024
- Supported residents with mental health and cognitive impairments through counseling, rapport-building, and daily living assistance.
- Facilitated life skills training in hygiene, medication adherence, meal planning, and budgeting to increase independence.
- Assisted with care planning and goal setting, encouraging residents’ participation in decision-making.
- Coordinated and facilitated group activities, fostering community engagement and social inclusion.
Mental Health Facilitator (Placement)
International Language Academy of Canada (ILAC)
09.2023 - 12.2023
- Delivered workshops on harm reduction, wellness, and mental health awareness to students and community members.
- Provided peer counseling and crisis intervention to students, supporting emotional resilience and well-being.
- Promoted stigma reduction and open dialogue through facilitated group sessions.
- Connected students to community resources for mental health and addiction supports.
Support Worker
Sachidananda Prakruthi Kshetra Trust Old Age Home
01.2022 - 04.2023
- Provided psychosocial support to seniors with psychiatric conditions, substance use challenges, and cognitive impairments.
- Conducted intake assessments, developed individualized care plans, and delivered one-on-one counseling.
- Facilitated social and recreational activities to reduce isolation and enhance quality of life.
- Collaborated with families, healthcare professionals, and community agencies to ensure coordinated support.
- Maintained detailed case files, progress notes, and confidential records.
Education
Graduate Certificate - Retirement Residence Management
Fanshawe College
Toronto, ON12.2024
Graduate Certificate - Addictions and Mental Health
Fanshawe College
Toronto, ON12.2023
Master of Social Work (MSW) - undefined
Central University of Rajasthan
08.2021
Bachelor of Commerce - Commerce
St Joseph's College Devagiri
Kozhikode, Kerala, India03-2019
Skills
- Crisis intervention techniques
- Client assessment tools and risk evaluation
- Case documentation and reporting
- Health navigation
- Client engagement with diverse/high-risk populations
- Community outreach
- Knowledge of group processes/dynamics
- Microsoft Office Suite
- Cultural competence/anti-discrimination practices
- Working in pet-friendly and smoking environments
- Customer service
- Work ethic and integrity
- Patience and empathy
Certification
- Standard First Aid & CPR/AED Level C – Canadian Red Cross (Valid until 2026)
- Non-Violence Crisis Intervention Training (NCI).
Languages
English
Full Professional
Hindi
Limited Working
Timeline
Placement Intern
Don Mills Retirement Residence
09.2024 - 12.2024
Mental Health Facilitator (Placement)
International Language Academy of Canada (ILAC)
09.2023 - 12.2023
Cashier/Prep Cook
Green Box Express
05.2023 - Current
Support Worker
Sachidananda Prakruthi Kshetra Trust Old Age Home
01.2022 - 04.2023
Graduate Certificate - Addictions and Mental Health
Fanshawe College
Master of Social Work (MSW) - undefined
Central University of Rajasthan
Graduate Certificate - Retirement Residence Management
Fanshawe College
Bachelor of Commerce - Commerce
St Joseph's College Devagiri
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