Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Aleena Benni

London,ON

Summary

Committed and dedicated person with experience coaching and directing staff to improve customer interactions. Dedicated to handling recordkeeping, holding training sessions and overseeing daily activities. Keen eye for identifying solutions to improve speed and accuracy while reducing costs of work processes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Volunteer

Pratheeksha Bhavan
08.2022 - 01.2023
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.

National Service Scheme

Ministry Of Youth And Sports Of The Govt. Of India
03.2020 - 05.2022
  • Increased customer satisfaction by implementing new service protocols and procedures.
  • Developed training programs for technicians, resulting in improved efficiency and productivity.
  • Managed a team of service professionals to ensure timely and effective resolution of customer issues.
  • Streamlined internal communication processes, enhancing collaboration between departments and improving response times.
  • Developed leadership qualities by overseeing projects and mentoring junior National Service members.
  • Gained hands-on experience in various industries, broadening skillset and increasing overall employability.
  • Acquired knowledge of government operations while contributing to the successful execution of national programs.
  • Cultivated strong work ethic through adherence to strict schedules and meeting tight deadlines under pressure.

Red Cross Volunteer

The Indian Red Cross Society Of India
03.2019 - 01.2020
  • Enhanced disaster response capabilities by participating in training sessions and workshops.
  • Assisted affected communities by providing first aid, emotional support, and essential supplies during natural disasters.
  • Collaborated with team members to assess needs and allocate resources effectively in emergency situations.
  • Participated in community outreach programs, promoting Red Cross initiatives and increasing public awareness of services offered.
  • Provided comfort and care for disaster victims through timely assistance and compassionate support.
  • Supported blood donation drives by registering donors, managing logistics, and facilitating a smooth process for all involved.

Education

Associate of Science - Social Work

Fanshawe College of Applied Arts And Technology
London, ON
12.2025

High School Diploma -

St. George Higher Secondary School
Kothamangalam
03.2022

Skills

  • Community Engagement
  • Volunteer Recruitment
  • Computer Skills
  • Telephone Etiquette
  • Event Setup
  • Answering Phones
  • Operations Support
  • Food Distribution
  • Flexible Schedule
  • Recordkeeping
  • Document Management
  • Community Service
  • Social Media Management
  • Client Relations Strength
  • Team Collaboration

Languages

English
Full Professional
Malayalam
Native or Bilingual
Tamil
Professional Working

Certification

  • Licensed RED Cross Volunteer
  • National Service Scheme

Timeline

Volunteer

Pratheeksha Bhavan
08.2022 - 01.2023

National Service Scheme

Ministry Of Youth And Sports Of The Govt. Of India
03.2020 - 05.2022

Red Cross Volunteer

The Indian Red Cross Society Of India
03.2019 - 01.2020

Associate of Science - Social Work

Fanshawe College of Applied Arts And Technology

High School Diploma -

St. George Higher Secondary School

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Aleena Benni