Alecia Yu
Newbury Park
Summary
Recently certified Phlebotomist with hands-on experience in venipuncture, capillary puncture, and patient care. Skilled at building rapport with patients and effectively reducing anxiety and discomfort during blood collection procedures.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Waitress/Cashier
Mandarin Bistro
Newbury Park
07.2019 - Current
- Boosted customer satisfaction by efficiently taking orders, providing tailored menu recommendations, and promptly addressing inquiries about food and beverages.
- Ensured order accuracy and quality by serving food and drinks promptly to guests.
- Improved guest experience by swiftly addressing questions, resolving complaints, and efficiently processing refunds.
- Ensured accurate payment processing and balanced cash and credit transactions, minimizing end-of-shift discrepancies.
- Maintained a clean and organized dining environment by regularly cleaning tables, dining areas, and service stations.
Hostess/Busser
Hillstreet Cafe
Ventura
08.2017 - 06.2018
- Welcomed guests and improved first impressions by providing menus and answering questions about the restaurant or menu.
- Ensured smooth service flow through effective communication with kitchen and waitstaff.
- Supported operations by running food and drinks, restocking supplies, and resetting tables quickly for the next group of diners.
- Streamlined table turnover by managing reservation system and seating arrangements.
- Addressed guest issues by promptly directing complaints to appropriate staff.
Education
Phlebotomy -
Phlebotomy Training Specialists
Westlake Village, CA 07.2025 - 09.2025
Arts -
Moorpark College
Newbury Park, CACriminal Justice -
Moorpark College
Newbury Park, CASkills
Certification
Certified Phlebotomy Technician (CPT), 03/01/25, 03/31/28
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Phlebotomy -
Phlebotomy Training Specialists
07.2025 - 09.2025
Waitress/Cashier
Mandarin Bistro
07.2019 - Current
Hostess/Busser
Hillstreet Cafe
08.2017 - 06.2018
Arts -
Moorpark College
Criminal Justice -
Moorpark College