Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Alec Williams

Wildomar

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

13
13
years of professional experience

Work History

Crew Lead

AMC Dine-in Cherry Creek 8
09.2023 - 08.2024
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Counted down drawers to make deposits and balance safe.

Crew

AMC Theatres
12.2022 - 09.2023
  • Wiped down tables and equipment, swept and refilled stock.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by quickly completing assigned tasks.
  • Served food quickly for positive guest experiences.

Assistant Store Manager

Insomnia Cookies
01.2021 - 08.2021
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.

Driver

Insomnia Cookies
01.2019 - 01.2021
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Followed safety rules to keep clean driving record with no accidents or incidents.

Task Associate

Ulta Beauty
11.2018 - 01.2019
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.

PATS Staff Member

Argus
06.2018 - 01.2019
  • Helped ingress of patrons for parking at multiple venues.

Overnight Stocker

Walmart
03.2018 - 06.2018
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Restocked shelves with current merchandise in attractive displays to promote sales.

Crew

ConocoPhillips
10.2017 - 01.2018
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.

Cast

Regal Entertainment
03.2017 - 06.2017
  • Processed admission payments and provided tickets.
  • Complied with health and sanitation practices and procedures.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.

Special Projects

Front Range Services
04.2014 - 07.2016
  • Removed vandalism from RTD property
  • Maintained and cleaned bus and light rail stops

Shift Supervisor

Wendys
10.2012 - 08.2013
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Performed opening and closing procedures including setting up registers and arranging products to keep facility operations-ready.
  • Received inventory and stocked it.
  • Counted down safe at start and end of day.

Supervisor

AMC Highlands Ranch 24
08.2024 - 06.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Associate of Science - Chemistry

Arapahoe Community College
Littleton, CO

High School Diploma -

Englewood High School
Englewood, CO
06.2009

Skills

  • Customer service
  • Mathematics
  • Computer languages
  • MS Word/Excel
  • Data analysis
  • Analytical
  • Adaptable
  • Efficient
  • Responsible
  • Time management
  • Creativity
  • Professional
  • Experienced driver
  • Staff management
  • Training and mentoring
  • Goal oriented
  • Employee motivation
  • Inventory control
  • Staff development
  • Team building
  • Process improvement
  • Multitasking
  • Problem-solving

Education and Training

other,true,other

Timeline

Supervisor

AMC Highlands Ranch 24
08.2024 - 06.2025

Crew Lead

AMC Dine-in Cherry Creek 8
09.2023 - 08.2024

Crew

AMC Theatres
12.2022 - 09.2023

Assistant Store Manager

Insomnia Cookies
01.2021 - 08.2021

Driver

Insomnia Cookies
01.2019 - 01.2021

Task Associate

Ulta Beauty
11.2018 - 01.2019

PATS Staff Member

Argus
06.2018 - 01.2019

Overnight Stocker

Walmart
03.2018 - 06.2018

Crew

ConocoPhillips
10.2017 - 01.2018

Cast

Regal Entertainment
03.2017 - 06.2017

Special Projects

Front Range Services
04.2014 - 07.2016

Shift Supervisor

Wendys
10.2012 - 08.2013

High School Diploma -

Englewood High School

Associate of Science - Chemistry

Arapahoe Community College

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Alec Williams