Summary
Overview
Work History
Education
Skills
References
Timeline
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Alec Collins

Canberra,ACT

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to minimize employee engagement and performance.

Overview

7
7
years of professional experience

Work History

Level 1 Snowboard Instructor

Cypress Mountain
Vancouver, BC
11.2023 - Current
  • Explained safety rules and regulations to students prior to each lesson.
  • Conducted lessons focusing on improving technique and developing confidence in riding abilities.
  • Supervised participants while they practiced their skills on the slopes or terrain park.
  • Created and maintained an effective team environment through collaboration and communication.

1st Year Electrical Apprentice

T-Tech Solutions
Canberra, ACT
06.2021 - 05.2022
  • Worked in team based environment to accomplish projects
  • Operated hand and power tools and diagnostic equipment to complete various aspects of jobs
  • Listened to directives of senior electrical professionals to complete tasks
  • Demonstrated strong foundation of safety knowledge and implemented industry best practices
  • Gathered required tools and equipment for each task to increase efficiency.

Bartender

Burns Club
Fyshwick, ACT
05.2021 - 07.2021
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
  • Upsold customers from shelf to premium brands to help boost sales
  • Talked easily with patrons to build rapport and earn repeat business
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Crew Trainer

McDonalds
Tuggeranong, ACT
07.2017 - 05.2021
  • Strong customer service skills
  • Highly safety-conscious crew leader and hard worker
  • Trained crew members on specific customer deliverables, company standards and documentation
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees
  • Explained goals and expectations required of trainees
  • Planned and delegated group and individual work assignments to trainees.

Education

Lanyon Highschool
01.2018

Skills

  • Critical thinking and problem solving
  • Teamwork and collaboration
  • Professionalism and strong work ethic
  • Time management
  • Outstanding customer service
  • Team leadership

References

Jasper Hehir-Nielsen (61+) 0490 865 503 jasperhn10@gmail.com

Blake Huntly (61+) 0499 032 287 blakehuntly2@gmail.com

Timeline

Level 1 Snowboard Instructor

Cypress Mountain
11.2023 - Current

1st Year Electrical Apprentice

T-Tech Solutions
06.2021 - 05.2022

Bartender

Burns Club
05.2021 - 07.2021

Crew Trainer

McDonalds
07.2017 - 05.2021

Lanyon Highschool

Alec Collins