Aleana Kane
Winnipeg,Manitoba
Overview
8
8
years of professional experience
1
1
Certification
Work History
Request Verifications Clerk
Canada Revenue Agency
01.2024 - 08.2024
- Managed multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Maintained high call quality standards by adhering to company guidelines and protocols.
- Prioritized workload efficiently, managing multiple cases simultaneously.
- Examined claims forms and other records to verify tax adjustments.
General Duties Clerk
Canada Revenue Agency
01.2022 - 01.2024
- Prepared and maintained paperwork for processing and storage.
- Distributed files and documents in a timely and efficient manner.
- Maintained secure storage of confidential files, safeguarding sensitive information from unauthorized access.
Housekeeper
Molly Maids | Merry Maids of Canada
10.2020 - 01.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Adhered to professional house cleaning checklist.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Key Holder I Sales Associate
The Joint Tobacconist and Head Shop
07.2020 - 10.2020
- Closing duties, daily general reporting to upper management.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Assistant Touch-Up Painter (Interiors)
New Generation
08.2019 - 01.2020
- Key holder to worksites
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
Special Effects Labourer I SPFX 2nd Assistant I Set Dresser
Entertainment Partners Canada I I.A.T.S.E 856
11.2018 - 08.2019
- Organized set equipment and props.
- Dressed various sets independently.
- Drove department vehicles including large box trucks.
- Contributed positively to overall production atmosphere by fostering collaborative relationships among crew members from different departments.
- 12+ hour days.
- Delivered high-quality snow effects for various film and television projects.
- Loaded and unloaded trucks with set furniture and props weighing up to 75 lbs.
- Gained hands-on experience in selecting furniture pieces, lighting fixtures, artwork, and accessories appropriate for each space''s aesthetic requirements while adhering to budget constraints.
Assistant Manager
Icing by Claire's
09.2016 - 11.2018
- Co-management of a team of five
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Daniel McIntyre Collegiate Institute
Winnipeg, MB05.2016
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Administrative tasks
- File Maintenance
- Document Management
- Attention to Detail
- Time Management
Training
- Film Training Manitoba: WHMIS I Propane Safety April 2019
- Canada Safety Training: Transportation of Dangerous Goods January 2019
Certification
- Smart Choices Cannabis Retail Certification February 2020
- Smart Choices Responsible Service Certification May 2019
Timeline
Request Verifications Clerk
Canada Revenue Agency
01.2024 - 08.2024
General Duties Clerk
Canada Revenue Agency
01.2022 - 01.2024
Housekeeper
Molly Maids | Merry Maids of Canada
10.2020 - 01.2022
Key Holder I Sales Associate
The Joint Tobacconist and Head Shop
07.2020 - 10.2020
Assistant Touch-Up Painter (Interiors)
New Generation
08.2019 - 01.2020
Special Effects Labourer I SPFX 2nd Assistant I Set Dresser
Entertainment Partners Canada I I.A.T.S.E 856
11.2018 - 08.2019
Assistant Manager
Icing by Claire's
09.2016 - 11.2018
High School Diploma -
Daniel McIntyre Collegiate Institute
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