Aleah Loucks
Cranbrook,Canada
Summary
Dynamic produce worker with a proven track record at Sobeys, skilled in product display and customer service. Committed to maintaining a clean work environment while enhancing customer satisfaction through effective produce handling and innovative merchandising techniques. Recognized for exceptional adaptability and collaboration, contributing to significant improvements in store operations and product freshness. Organized and dependable, adept at managing multiple priorities with a positive attitude and a willingness to take on additional responsibilities to achieve team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
The Shoe Company
12.2024 - 07.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Produce Worker
Sobeys
04.2022 - 04.2023
- Collaborated with team members for efficient restocking, inventory management, and product merchandising efforts.
- Processed incoming shipments efficiently, verifying product quality upon receipt to maintain optimal freshness standards.
- Reduced waste by implementing proper storage techniques for perishable items, extending shelf life, and minimizing spoilage.
- Adapted quickly to changing store layouts or product offerings, ensuring seamless transitions for customers and fellow staff members.
- Checked temperature of refrigerated cases and walk-in coolers to prevent bacteria growth and spoilage of produce.
- Rotated produce on display by following “first in – first out” policy.
- Used knives and plastic wrap to trim and package produce items for individual sale.
- Maintained a clean and safe shopping environment through consistent sanitation practices and adherence to safety protocols.
- Supported loss prevention initiatives by monitoring inventory levels and reporting discrepancies or suspected thefts promptly.
- Increased customer satisfaction rates through knowledgeable guidance on selecting ripe fruit or vegetables during peak seasons.
- Ensured freshness and quality of products by conducting daily inspections and rotating stock accordingly.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Inspected produce to update and adjust pricing information.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Education
GED -
Mount Baker Secondary School
Cranbrook, BC06.2024
Skills
- Product display
- Cleaning procedures
- Stock Rotation
- Merchandising Techniques
- Produce handling
- Cleaning and sanitation
- Pricing and shelf labeling
- Positive Attitude
- Customer Service
- Attention to Detail
- Adaptable and Flexible
- Team Collaboration
- Flexible schedule
- Stocking and receiving
- Retail store operations
- Cleaning techniques
Languages
English - Native
Interests
- Community Cleanup
- Reading
- Gardening
- Cooking
- Knitting and Crocheting
- Crafting and DIY Projects
- Enjoy participating in the gym for overall physical and mental well-being
- Dancing
Timeline
Sales Associate
The Shoe Company
12.2024 - 07.2025
Produce Worker
Sobeys
04.2022 - 04.2023
GED -
Mount Baker Secondary School
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