Aleah Chavenia

Lead Housekeeper

Delta Calgary Downtown by Marriott

08.2011 - Current

Conducted regular inspections of guest rooms to maintain cleanliness standards.
Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
Reported damages, maintenance problems, safety issues, and potential hazards to management.
Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Assisted in training new housekeeping staff, sharing knowledge and expertise to improve overall team performance.
Assisted in inventory control of housekeeping supplies, preventing shortages and excesses that could impact operations.
Responded promptly to guest requests for additional supplies or services, enhancing guest satisfaction.
Fostered culture of teamwork within housekeeping department, leading by example and supporting colleagues in their tasks.

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