Aleadra Amor
Los Angeles
Summary
Dynamic Shift Lead at Better Buzz Coffee with expertise in employee training and inventory management. Proven ability to enhance team performance and customer satisfaction through effective leadership and exceptional cash handling skills. Recognized for creating a positive work environment and mastering espresso machine operation, ensuring high-quality service delivery.
Overview
5
5
years of professional experience
Work History
Shift Lead
Better Buzz Coffee
Encinitas
08.2025 - Current
- Managed inventory levels and conducted regular stock audits for accuracy.
- Managed daily cash intake by counting out registers and tabulating profits.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Demonstrated the proper techniques for frothing milk, brewing espresso drinks, and creating latte art.
Barback
Rabbit Hole
Los Angeles
05.2025 - 07.2025
- Assisted bartenders with drink preparation and service during peak hours.
- Maintained cleanliness and functionality of bar equipment to ensure safety.
- Prepared garnishes and replenished ice bins to meet high demand.
- Stayed updated on drink recipes, delivering accurate cocktail information.
- Engaged patrons with excellent customer service and drink recommendations.
Chipotle Trainer
Chipotle
San Diego
03.2021 - 04.2024
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Delivered fast, friendly, and attentive customer service while customizing orders and resolving issues in real time.
- Maintained a clean, organized, and food-safe kitchen environment through continuous sanitizing and proper storage procedures.
- Trained and supported new team members across multiple stations, improving team efficiency and service flow.
Education
Bachelor of Science - Embedded Software Engineering
University of San Diego
San Diego, CA12.2025
Skills
- Espresso machine operation
- Employee training
- Cash handling
- Latte art and mixology
- Inventory management
- Shift leadership
- Software development and project management
- C programming
- Bartender support and food running
- Alcohol awareness
Timeline
Shift Lead
Better Buzz Coffee
08.2025 - Current
Barback
Rabbit Hole
05.2025 - 07.2025
Chipotle Trainer
Chipotle
03.2021 - 04.2024
Bachelor of Science - Embedded Software Engineering
University of San Diego