Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alea Scott

Laguna Niguel

Summary

My goal is to find and engaging full time position. I enjoy working as part of a team, as well as alone, since both sides offer an advantage. I gain satisfaction from following through with a new or challenging task. I am an enthusiastic employee that works well in a fast paced environment. I'm excellent at juggling multiple tasks and working under pressure.

Overview

20
20
years of professional experience

Work History

Rental Property Manager/Owner

Self
02.2005 - Current
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment within rental properties.
  • Facilitated open houses and property tours for prospective tenants, showcasing available units in their best light to attract interest quickly.
  • Managed vendor relationships to ensure quality service while minimizing costs for property maintenance and repairs.
  • Increased tenant satisfaction by promptly addressing concerns and resolving maintenance issues.
  • Coordinated move-in and move-out processes, providing a seamless transition experience for tenants.
  • Managed lease renewals proactively, retaining existing tenants at higher rates while minimizing turnover-related expenses like unit cleanings or marketing efforts.

Specialist/Flooring and Blinds

The Home Depot
02.2015 - 10.2019
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Communicate with vendors regarding specific product questions and delivery dates for special orders
  • Dedicated to improving sales ability and product knowledge
  • Achieved sales goals
  • Maintained cleanliness and presentation of sales department and specialty showroom

Education

High School Diploma -

Woodbridge High School
Irvine
05.1994

Skills

  • Property inspections
  • Fair housing regulations
  • Eviction procedures
  • Rent collection
  • Customer care
  • Computer skills
  • Time management

Timeline

Specialist/Flooring and Blinds

The Home Depot
02.2015 - 10.2019

Rental Property Manager/Owner

Self
02.2005 - Current

High School Diploma -

Woodbridge High School
Alea Scott