Alejandro Rosales
San Jose
Summary
Experienced Restaurant Host with background in upscale dining establishments. Familiar with reservation systems, coordinating seating arrangements and providing superior guest services. Possess strong communication skills, able to interact professionally with diverse clientele while maintaining smooth restaurant operations. Previous roles demonstrated strength in problem-solving and team coordination.
Im also available to learn new skills and fix mistakes and do better next time so it doesn’t occur again and overall I’m willing to learn new skills and do great and meet expectations.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Restaurant Host
Host/buzz
San Jose
07.2024 - 04.2025
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed reservations efficiently, ensuring smooth guest flow during peak times.
- Assisted in seating arrangements, optimizing dining area for comfort and accessibility.
- Provided information about menu items and specials to guests as needed.
- Resolved guest inquiries or concerns promptly, ensuring satisfaction during visits.
- Greeted guests upon arrival and escorted them to their tables.
- Monitored dining room activity throughout shift; addressed any issues quickly and professionally.
- Offered assistance to servers when needed during busy shifts.
- Managed waitlists during peak hours; monitored incoming reservations via phone calls or online applications.
- Informed management of low inventory levels for food supplies or equipment needs.
- Maintained a clean and organized dining area by removing used dishes, resetting tables, and sanitizing surfaces.
- Answered inquiries regarding menu items, restaurant services, and special events or promotions.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Took beverage orders and served drinks during peak meal times.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Directed patrons to lounges and waiting areas.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
Education
Del Mar High School
San Jose, CASkills
- Customer service
- Event coordination
- Reservation management
- Conflict resolution
- Time management
- Team collaboration
Languages
English
Professional
Spanish
Professional
Timeline
Restaurant Host
Host/buzz
07.2024 - 04.2025
Del Mar High School