Aldrin Mathew
Greater Sudbury,ON
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Director of Operations
Pltfrm: Branding Solutions Ltd
Bangalore, Karnataka, India
11.2023 - Current
- Partner in business operations.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Prepared detailed reports outlining operational results on a regular basis.
Guest Service Representative
Petro Canada
Greater Sudbury, Ontario
10.2022 - Current
- Developed strong relationships with repeat customers through positive interactions.
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Resolved customer complaints promptly and efficiently.
Sales Associate
SoftMoc. inc
Greater Sudbury, Ontario
04.2023 - 12.2024
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Developed promotional strategies to increase sales volume.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Marketing Associate
VEXZED Clothing Pvt. Ltd.
Bangalore, Karnataka, India
04.2021 - 10.2023
- Cultivated relationships with influencers in target markets for promotional opportunities.
- Created content for various digital channels, including websites and social media platforms.
- Created product promotion plans and marketing initiatives to increase brand awareness.
Education
Organization Management - Business Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON06-2024
Supply Chain Management - Business Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON06-2023
Bachelor of Commerce - Commerce
University Of Mysore
Mysore, KarnatakaSkills
- Financial Management
- Knowledge of Tally ERP 9 Software
- Problem-solving abilities
- Budgeting and cost control
- Strategic Planning
- Good Decision-Making abilities under pressure
- Quality Assurance
- Data Analysis
- Inventory Management
- Proficient in MS Office
Accomplishments
- Best Intern of the Month Award From Abellian Financial Institution.
- Client Communication Award From Pltfrm.inc.
Certification
- Diploma in Air Ticketng and Travel Management: IATA 2022
- Diploma in Logistcs and Cargo Management: IATA 2021
- Diploma In Passenger Ground Handling
Languages
English
Native/ Bilingual
Timeline
Director of Operations
Pltfrm: Branding Solutions Ltd
11.2023 - Current
Sales Associate
SoftMoc. inc
04.2023 - 12.2024
Guest Service Representative
Petro Canada
10.2022 - Current
Marketing Associate
VEXZED Clothing Pvt. Ltd.
04.2021 - 10.2023
Organization Management - Business Management
Cambrian College of Applied Arts And Technology
Supply Chain Management - Business Management
Cambrian College of Applied Arts And Technology
Bachelor of Commerce - Commerce
University Of Mysore
- Diploma in Air Ticketng and Travel Management: IATA 2022
- Diploma in Logistcs and Cargo Management: IATA 2021
- Diploma In Passenger Ground Handling
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