ALDRIN JAYDEN TAN
Mississauga
Summary
Highly motivated and results-driven Shift Manager with over 3 years of experience in overseeing daily operations, managing teams, and driving productivity in fast-paced environments. Demonstrated expertise in optimizing workflow, ensuring compliance with company policies, and delivering exceptional customer service. Proven track record of leading cross-functional teams to achieve operational goals, improving employee performance through effective coaching, and maintaining high standards of quality and safety. Adapt at problem-solving, time management, and fostering a positive work environment that encourages teamwork and efficiency.
Overview
5
5
years of professional experience
Work History
Shift Manager
Pita Pit
06.2022 - Current
- Kept inventory within optimal levels and organized for easy accessibility
- Maintained high-performance levels by successfully training, monitoring, and motivating shift employees
- Motivated employees using a strategic leadership style
- Kept operations smooth and professional with consistent opening, closing, and shift change task lists
- Created a positive work environment to meet company, state, and federal employment guidelines
- Ensured store cleanliness and compliance with safety standards during shift hours
- Handled escalated customer issues to maintain customer satisfaction levels
Staff Member
Pita Pit
03.2020 - 06.2022
- Coordinated fast, accurate service delivery to customers as head of a 3-person shift
Package Handler
FedEx:Ground
10.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
Education
Diploma -
Iona Catholic Secondary School
Mississauga, ON06.2021
Diploma - Advertsing and Graphic Design
Humber Lakeshore
Etobicoke, ON09.2026
Skills
- Critical Thinking
- Collaboration
- Decision-Making
- Conflict Resolution
- Leadership
- Excellent Communication
- Supervision and leadership
- Problem Resolution
- Organization
- Problem-Solving
- Teamwork and Collaboration
- Customer Service
Timeline
Package Handler
FedEx:Ground
10.2024 - Current
Shift Manager
Pita Pit
06.2022 - Current
Staff Member
Pita Pit
03.2020 - 06.2022
Diploma - Advertsing and Graphic Design
Humber Lakeshore
Diploma -
Iona Catholic Secondary School
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