Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aldrin Del Rosario

San Diego

Summary

Billing professional with proven track record in financial management and billing accuracy. Known for improving billing procedures and resolving discrepancies efficiently. Reliable team collaborator focused on achieving results and adapting to changing needs, with keen eye for detail and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Billing Specialist II

Aya Healthcare
11.2022 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department for any training purposes.
  • Proactively addressed potential billing discrepancies by conducting pre-billing audits.
  • Collaborated with healthcare team to ensure billing codes were accurately applied.

Optician

Urban Optiks
02.2020 - 11.2022
  • High End Superior customer service; attentively listening to patient concerns and addressing them promptly.
  • Schedule Eye Exams, Follow up, and consultations with Managing Doctors
  • Proficient in Basic computer software; Microsoft Word, Excel, Outlook, Office Mate
  • Educate patients about lenses specifically recommended by the doctor.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services. (VSP, Eyemed, etc.)

Operations Supervisor

Lenscrafters
07.2015 - 02.2020
  • Greet incoming guest professionally with a sense of urgency to connect and explore visual needs
  • Schedule appointments for eye exams, follow ups, and/or verbal consultations with doctors for existing and new patients
  • Organize patient files according to year and last name following the Dewey system
  • Dispense glasses for patients when glasses are ready for pick up along with the ability to adjust eyewear; replace nose pads, tighten hinge pieces on frames, bending of the temple tips to accumulate comfort, adjustments on frames to acquire perfect visual needs
  • FIC CERTIFIED (FINAL INSPECTION CERTIFIED)- ability to ensure glasses are made with correct prescriptions and correct measurement for correct vision needs
  • Pre-screen patients using various zeiss technology before actual appointments with doctors
  • Operational: Opening/Closing of the store, till/safe management, acquire weekly/monthly goal for the store and associates, prepare morning/afternoon huddles for associate working the day, accountability for schedules, hours and pay for the store

Visual Merchandiser/Supervisor

Old Navy
11.2010 - 10.2015
  • Able to execute visual presentation within the store per region guidelines
  • Streamlined inventory management process, implementing effective organization systems for easy access to products.
  • Multi-task several duties throughout the store in a timely efficient manner. Duties include: shipping and receiving, floor displays, stock transfer of damaged merchandise, Administrative duties, and maintaining a clean, safe, family friendly environment on the sales floor, stock rooms, and break rooms
  • Manage sales floor as a leader which involves great communication and interaction to both employees and customers

Fashion Stylist

Topshop/Topman
09.2014 - 05.2015
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
  • Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces.
  • Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
  • Improved client confidence through transformative makeovers that considered body shape analysis techniques as well as color theory principles.

Education

Skyline College -

Skyline College
San Bruno, CA
01.2011

City College -

City College of San Francisco
San Francisco, CA
01.2009

High School -

Westmoor High School
Daly City, CA
01.2008

Skills

  • Customer service suppor
  • Billing systems and software
  • Data entry proficiency
  • Relationship building
  • Attention to detail
  • Multitasking and organization
  • Analytical thinking
  • Microsoft office

Timeline

Billing Specialist II

Aya Healthcare
11.2022 - Current

Optician

Urban Optiks
02.2020 - 11.2022

Operations Supervisor

Lenscrafters
07.2015 - 02.2020

Fashion Stylist

Topshop/Topman
09.2014 - 05.2015

Visual Merchandiser/Supervisor

Old Navy
11.2010 - 10.2015

Skyline College -

Skyline College

City College -

City College of San Francisco

High School -

Westmoor High School
Aldrin Del Rosario