Aldrin Dela Cruz
Ottawa,Canada
Summary
Criminology graduate specializing in law with practical experience in investigations and regulatory compliance. Demonstrated expertise in managing sensitive information and resolving conflicts, enhancing operational decision-making through analytical and communication skills. Proficient in report writing and digital systems, with a strong ability to collaborate in team environments. Prepared to contribute effectively to investigative roles in high-stakes financial or legal contexts.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Levy Restaurants
Ottawa, Ontario
02.2024 - Current
- Manage and oversee a team of employees to ensure efficiency and quality service during large-scale events.
- Resolve customer complaints and interpersonal conflicts to maintain a professional work environment.
- Provide guidance and direction to subordinates, ensuring adherence to company policies and procedures.
Co-President and Administration Executive
Carleton University Kendo Club
Ottawa, Ontario
01.2023 - 05.2024
- Developed and implemented strategic programs, increasing club engagement.
- Managed financial resources, ensuring adherence to budgetary guidelines.
- Coordinated 5-10+ events annually, including stakeholder meetings and program initiatives.
- Conducted administrative tasks, including document preparation, data entry, and report writing.
General Help
Hospital Linen Services
Ottawa, Ontario
12.2019 - 06.2023
- Processed and packaged 500+ customer orders daily, ensuring compliance with quality control standards.
- Managed shipments, ensuring timely distribution to hospitals and healthcare facilities.
- Collaborated with cross-functional teams to streamline operational processes.
Education
Bachelor of Arts - Criminology & Criminal Justice (Law)
Carleton University
Ottawa, Ontario, Canada06-2025
Highschool Diploma -
Carleton University
Ottawa, Ontario, Canada01.2021
Skills
- Case Analysis & Risk Assessment
- Regulatory Compliance
- Report Writing & Documentation
- Criminal Justice Knowledge
- Database & Records Management
- Microsoft Office Suite
- Digital Communication
- Conflict Resolution
- Customer Service & Professional Correspondence
Certification
Fundamentals of Safety Leadership
Levy | 2024
Completed training focused on workplace safety, hazard awareness, and leadership best practices in team environments.
WHMIS Certification
Levy | 2024
Gained comprehensive knowledge of hazardous materials classification, safe handling procedures, and labeling standards under Canadian workplace safety regulations.
Projects
Group Interview & Analysis on Immigration Detention in Canada
Carleton University | January 2025 – March 2025
- Conducted in-depth policy research on immigration detention and legal frameworks in Canada
- Analyzed government policies and data on detention practices
- Evaluated case law and systemic issues affecting detainees
- Developed policy recommendations to strengthen oversight and protect human rights
Volunteer Experience
Volunteer Helper
JIL Ottawa Church | Ottawa, ON | January 2018 – March 2019
- Assisted in organizing community and event-related activities to ensure smooth execution
- Provided support with logistics, setup, and coordination with event stakeholders
Accomplishments
Ontario Scholar
St. Patrick's High School | June 2021
Awarded by the Ontario Ministry of Education for achieving academic excellence across all subjects in the final year of secondary school.
Technology Education Program Certificate
St. Patrick's High School | June 2021
Completed a hands-on program focused on integrating technology in educational settings. Gained practical skills in creating tech-friendly lesson plans, managing classroom tools, and applying innovative technologies to enhance learning environments.
References
References available upon request.
INVOLVEMENT
Graphic Designer & Videographer
JIL Ottawa Church | Ottawa, ON | January 2018 – March 2019
- Designed engaging digital assets for social media, marketing materials, and church branding initiatives
- Edited and produced high-quality video content for promotional use and event documentation
Timeline
Supervisor
Levy Restaurants
02.2024 - Current
Co-President and Administration Executive
Carleton University Kendo Club
01.2023 - 05.2024
General Help
Hospital Linen Services
12.2019 - 06.2023
Bachelor of Arts - Criminology & Criminal Justice (Law)
Carleton University
Highschool Diploma -
Carleton University
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