Al Dominic Madula
Brantford
Summary
Dedicated machine operator with a strong work ethic at Ferrero, skilled in machinery operation and problem-solving. Trained new employees while ensuring compliance with safety standards. Proven ability to maintain composure in high-pressure situations as a customer service cashier at Tim Hortons, delivering exceptional service and attention to detail.
Overview
8
8
years of professional experience
Work History
Machine Operator
Ferrero
09.2021 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Customer Service Cashier
Tim Hortons
08.2017 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
St. John College
Brantford, ON09-2018
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Problem-solving
- Machinery operations
- Computer skills
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Machine Operator
Ferrero
09.2021 - Current
Customer Service Cashier
Tim Hortons
08.2017 - Current
High School Diploma -
St. John College
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