Aldo Trinidad
Burnaby
Summary
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
20
20
years of professional experience
Work History
Operations Manager
Brokers Mol
09.2013 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Information Secutity Specialist Sr
GLOBAL REMOTE SOLUTIONS SA DE CV
03.2007 - 11.2012
- Conducted independent technical reviews of current processes and records to proactively identify and correct process and system issues.
- Supported department leadership in implementing new policies, procedures and controls.
- Assisted with developing effective Security policies and procedures to improve operations.
- Antivirus Administration
- Safe Workplace
- Service Desk and Help Desk
- Vulnerability and Alert Management.
Voice and Data Systems Administrator
SERVICIOS TRIGO SC
01.2004 - 02.2007
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Set up and controlled user access levels across databases to protect important data.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Implemented security measures to protect vital business data.
Systems Administrator
CIA. MUEBLERA SAN ROGELIO
07.2003 - 06.2004
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Performed software installations and upgrades Windows operating systems.
- Configured and tested Windows Server operating systems with roles features.
- Attended meetings to deliver status reports to key stakeholders.
- Mentored employees and offered constructive feedback for performance improvement.
Education
Certificate - English Advance Conversation
Quick Learning
Zapopan, Jal. Mexico2012
Certificate of Technical Studies - Professional Hacking & Securing
Excecutrain
Zapopan, Jal. Mexico2009
Certificate of Technical Studies - Sistemas De La Información
Universidad De Guadalajara
Ocotlan, Jal. Mexico2004
Diploma - Ingeniería En Sistemas Computacionales
Universidad De Guadalajara
Ocotlan, Jal. Mexico06.2003
Skills
- Data Archiving
- Staff Training
- Contract Review and Recommendations
- High-Pressure Environments
- Policy and Procedure Implementation
- Systems Implementations
- Conflict Mediation
- Microsoft Office Expertise
- Leadership
- Staff Management
- Employee Motivation
- Recruiting and Hiring
- Team Leadership
Idioms
Spanish: Native
English: Fluent
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Operations Manager
Brokers Mol
09.2013 - Current
Information Secutity Specialist Sr
GLOBAL REMOTE SOLUTIONS SA DE CV
03.2007 - 11.2012
Voice and Data Systems Administrator
SERVICIOS TRIGO SC
01.2004 - 02.2007
Systems Administrator
CIA. MUEBLERA SAN ROGELIO
07.2003 - 06.2004
Certificate - English Advance Conversation
Quick Learning
Certificate of Technical Studies - Professional Hacking & Securing
Excecutrain
Certificate of Technical Studies - Sistemas De La Información
Universidad De Guadalajara
Diploma - Ingeniería En Sistemas Computacionales
Universidad De Guadalajara
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