ALDO CATAGGATAN

To find a job that suitable to my knowledge and experience that would be utilized and to work on the environment that would further improve my skills towards handling challenging jobs that would lead to a better career growth.

Experienced with managing food service teams to deliver high-quality dining experiences. Utilizes comprehensive knowledge of food safety regulations and service standards. Track record of effective team leadership and inventory management.

• Certificate of Restaurant Leadership Practice #68 Year: December 6th – 10th 2015
• Certificate of “Feel Good Moments” Hospitality Workshop #6 Year: September 25th 2018
• Certificate of Running Great restaurant workshop # 4 Year: March 25th – 26th 2023
• Certified of "First Aid / CPR AED level c (BL) Certificate number: 105603784 Expiry Date: 2027-11-23 Issue Date: 2024-11-23
• Certificate of Shift Leadership foundation Program 3.0 (Canada) Training

• POSITION PURPOSE
• Recruits, leads and develop people to execute outstanding Quality, Service, and Value Build sales and control cost to deliver optimum business result. Key customers include all internal and external customers.
• PRINCIPAL ACCOUNTABILITIES:
• PEOPLE
• Demonstrate and reinforces the leadership behaviors and basic people minimums (schedule, polices and procedure) necessary to gain commitment from the employees.
• Leads to develop training of all employees
• Uses basic human relations, communications and follow up skills and treat all people as customers.
• Plan and execute Enthusiasm program on a timely basis to achieve the business goals.
• QUALITY SERVICE AND VALUE / SALES BUILDING
• Maintains critical standard for product quality, speed and quality service cleanliness and sanitation.
• Measure external customers satisfaction and execute plan to improve their satisfaction with their experience and increase their loyalty.
• Schedules to build the business on all day parts
• Execute market wide promotions to maximize sales potential.
• PROFITABILITY
• Accurately projects and control all profit and loss line items
• Conducts a diagnostic tool and implements action plan
• Oversees all system ordering, Scheduling, Training, Personnel, Maintenance and repair and equipment and building.