Summary

Overview

Work History

Education

Skills

Additional Information

Languages

Timeline

Aldia Cezar

Abbotsford,Canada

Summary

Detail-oriented, hardworking, and disciplined individual with over 10 years overseas experience working in the Accounting, assistance families at the hospital. Adept multitasker with strong abilities to address a high volume of simultaneous functional concerns with accuracy and professionalism. Availability on week-ends. Invested Social Worker dedicated to forming trusting relationships and advocating for best interests of clients. Respectful and compassionate professional offering 5 years background serving community by providing guidance for clients in need.

Overview

years of professional experience

Work History

Administrative Assistant

Valley Acrylic

04.2024 - 05.2024

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Managed filing system, entered data and completed other clerical tasks.

Customer Service

Pascale Theard Creations

01.2013 - 01.2023

Managed approximately 30 incoming calls, emails and faxes per day from customers.
Regulated collection calling and payment coordination with customers
Managed online accounts and prepared all shipping with DHL to all the world
Introduced all items to all visitors in the Showroom
Described product and service details to customers to provide information on benefits and advantages.
Developed working relationships with internal and external customers while assisting with account management duties.
Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.

Production Manager

Pascale Théard Créations

01.2015 - 01.2021

Receipt of production raw materials
Warehousing and storage of finished products
Coordination of movements of the different drivers
Receiving orders
Ensure delivery of customer orders
Monitor the quality of finished products
Stock management
Inventory Control and Analysis for aging and obsolete inventory
Facilitated workshops for process improvement
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Delivered direct feedback to senior management regarding project visibility and status.

Volunteer

Hospital

07.2020 - 08.2020

Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.

Caregiver

Children

02.2019 - 03.2019

Applied positive behavior management techniques to enhance social interactions and emotional development.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
Collaborated with parents to develop individualized care plans addressing specific needs of their children.
Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
Assisted with homework completion, reinforcing subject matter comprehension and academic success.

Education

Accounting Payroll Administration -

Vancouver College

Abbotsford, BC

06.2025

Bachelor of Accounting -

University Institut Des Hautes Etudes Commerciales Et Économiques

Haiti

01.2013

High School Diploma -

Order of Chartered Accounting of Haiti( OCPAH)