Alder Hernandez
Porterville
Summary
Resourceful Overnight Associate skilled in inventory management and customer service. Specializes in product merchandising and streamlining workflows in fast-paced environments. Collaborates with team members to improve communication and elevate service quality, driving customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Overnight Associate
Walmart
Porterville
05.2026 - Current
- Stocked merchandise on shelves according to store layout and signage.
- Contributed to team meetings to improve communication and service quality.
- Answered customers' questions regarding product features, prices, availability.
- Conducted regular stock level inventories to alert management of shortages or overages.
- Worked closely with team members to ensure efficient workflow throughout shift.
- Identified potential security risks and reported them promptly.
- Maintained cleanliness of the store, including dusting shelves, vacuuming carpets, and mopping floors.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Developed strong connections with team members and supervisors.
Barista
Starbucks
Porterville
07.2024 - Current
- Prepared high-quality coffee beverages following standardized recipes.
- Engaged customers with friendly service and product knowledge.
- Promoted seasonal products and special offers, increasing customer engagement and satisfaction.
- Maintained calm demeanor during high-volume periods, ensuring consistent service quality and customer satisfaction.
- Collaborated with team members to meet customer demands effectively.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Organized workstations to streamline tasks and improve service speed during peak hours.
Education
Some College (No Degree) - Business Administration and Finance
Porterville College
Porterville, CASkills
- Inventory management
- Inventory control
- Stock replenishment
- Sales transaction processing
- Product merchandising
- Customer relationship management
- Attention to detail
- Time management
- Strong work ethic
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Overnight Associate
Walmart
05.2026 - Current
Barista
Starbucks
07.2024 - Current
Some College (No Degree) - Business Administration and Finance
Porterville College