Experienced and customer-focused professional with a strong background in team leadership and management, now seeking to transition into an office-based customer service role. Recognized for excellent communication, problem-solving, and multitasking abilities in fast-paced environments. Skilled in Microsoft Office Suite (Excel, Word, Outlook) and will adapt using data and systems to manage customer needs, resolve issues, and support operational workflows. Committed to delivering outstanding service, showing positive client relationships, and contributing to team success in an office setting.