Aldaine Small
Edmonton,AB
Summary
Adept at enhancing customer experiences, I excelled as a Customer Service Representative at Wendy's Restaurant, mastering complaint resolution and fostering a cooperative atmosphere. My proactive approach in maintaining an organized environment and efficiently managing cash resources showcases my hard and soft skills, contributing significantly to operational efficienc
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Wendys Restaurant
17007 109 Ave
11.2023 - Current
- Responded to customer requests for products, services, and company information..
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
Information And Communication Technology
St Mary Technical High School
Kingston Jamaica06.2017
Skills
Customer service and Assistance
Cooperative Attitude
Coustomer Complaint Resolution
Languages
English
Professional Working
Certification
Security Guard Kingston Jamaica
Timeline
Customer Service Representative
Wendys Restaurant
11.2023 - Current
Information And Communication Technology
St Mary Technical High School