ALCETTE UGIRASE
Mississauga,ON
Summary
Highly-motivated student with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Advisor
ALLSTATE INSURANCE OF CANADA
Markham, ON
06.2021 - Current
- Educate and counsel clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
- Provide customers with insurance quotes using focus and CRMS.
- Issue new policy and rewrites
- binding coverages
- As a FNOL, i document detailed record of claims and advise client on what will be the next step.
- Promptly respond to reported claims by communicating with customers and reporting information.
- Communicate with clients by phone and email to answer questions and offer services.
- Answer insurer questions regarding policyholders.
- Document detailed records of customer interactions and activities in Focus and assist plus.
- collect payment through Moneris system and update banking information.
Sales and Stock Associate
ZARA
Ottawa, ON
03.2019 - 12.2020
- Providing outstanding Customer Service.
- Cross-Selling products and increasing In-Store Sales.
- Operating cash registers and balancing drawers.
- Assisting in unloading stock shipments.
- Checking items received against shipping invoices.
- Organizing inventory in the stockroom/warehouse.
Customer Service Specialist
Millennium1solutions
Ottawa, ON
09.2020 - 11.2020
- take payments for customer’s credit cards.
- New cards application.
- Re-issue cards application.
- Closing accounts.
- Fraud and dispute.
Education
Bachelor of Arts - Public Relations
Humber Institute of Technology And Advanced Learning
Toronto, NoneSkills
- Public relations skills
- Editing and proofreading
- Project Support
- Media relations
- Adaptability and flexibility
- Multi-task management
- Customer service
- Professionalism and ethics
Certification
OTL AND FNOL
Languages
English
Full Professional
French
Limited
OTL LICENSE
- licensed in ON, AB, NS and NB
Timeline
Insurance Advisor
ALLSTATE INSURANCE OF CANADA
06.2021 - Current
Customer Service Specialist
Millennium1solutions
09.2020 - 11.2020
Sales and Stock Associate
ZARA
03.2019 - 12.2020
Bachelor of Arts - Public Relations
Humber Institute of Technology And Advanced Learning
Similar Profiles
ALCETTE UGIRASEALCETTE UGIRASE
Insurance Advisor at ALLSTATE INSURANCE OF CANADAInsurance Advisor at ALLSTATE INSURANCE OF CANADA
Damon WangDamon Wang
Senior Business Development Agent at Allstate Insurance of CanadaSenior Business Development Agent at Allstate Insurance of Canada
SINDY RAMASAMY, CIP,ACIP, CRMSINDY RAMASAMY, CIP,ACIP, CRM
Technical Claims Specialist & Senior Claims Adjuster at Allstate Insurance of CanadaTechnical Claims Specialist & Senior Claims Adjuster at Allstate Insurance of Canada