Alca Hannon
Oakland
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Janitorial professional with commitment to maintaining cleanliness and order in various settings. Proven track record of enhancing facility appearance and ensuring hygienic environment. Works well within team, adaptable to changing needs, and reliable in delivering consistent results. Proficient in using cleaning tools and supplies, with strong focus on attention to detail and thoroughness.
Professional technician with solid background in maintaining and repairing complex systems. Proven ability to enhance equipment reliability while working collaboratively within teams to meet dynamic operational demands. Renowned for adaptability and consistent delivery of high-quality results under varying conditions.
Dedicated personal care attendant with expertise in compassionate caregiving and time management. Strong organizational skills and effective communication enhance resident care and collaboration with healthcare professionals to deliver tailored support.
Overview
16
16
years of professional experience
Work History
Personal Care Attendant
Sentry Living Solutions
Walnut Creek, CA
10.2025 - Current
- Assisted residents with daily living activities, promoting independence and enhancing quality of life.
- Maintained cleanliness and organization in resident areas, ensuring a safe and welcoming environment.
- Collaborated with healthcare professionals to implement individualized care plans tailored to resident needs.
- Monitored resident health status, reporting changes to nursing staff for timely interventions.
- Developed strong relationships with residents, enhancing trust and communication within the care environment.
- Advocated for residents' needs during team meetings, contributing to improved service delivery standards.
- Implemented feedback mechanisms from residents to refine care strategies and enhance overall satisfaction.
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Monitored vital signs regularly, promptly reporting any concerns or changes in the client''s condition to healthcare providers.
- Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
- Offered emotional support when needed establishing trust between me as the attendant and my patient.
- Implemented individualized care plans designed by healthcare professionals to address specific client needs and goals.
- Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
Janitor/Maintenance Technician
Campbell Village
Oakland, CA
05.2010 - Current
- Conducted regular inspections of premises to identify maintenance needs and report issues promptly.
- Managed inventory of cleaning supplies, ensuring availability while reducing waste through efficient usage practices.
- Collaborated with management to develop strategies for improving overall facility cleanliness and presentation.
- Led initiatives to enhance sustainability practices within janitorial operations, promoting eco-friendly cleaning solutions.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Maintained floor cleaning and waxing equipment.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Janitor/Maintenance Technician
Cl Dellums
Oakland, CA
01.2010 - 05.2017
- Maintained cleanliness and sanitation standards across facilities, ensuring safe environments for staff and visitors.
- Operated industrial cleaning equipment to efficiently clean floors, windows, and restrooms.
- Developed and implemented cleaning schedules to optimize workflow and maintain operational efficiency.
- Trained new janitorial staff on proper cleaning techniques and safety protocols, enhancing team performance.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Conducted routine inspections and preventive maintenance on machinery to ensure optimal performance.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments, enhancing information flow and collaboration.
- Assisted with administrative tasks, including document management and data entry for accurate record-keeping.
- Implemented process improvements that streamlined reception workflows, reducing wait times for clients.
Education
High School Diploma -
Fairfield High School
Fairfield, CASkills
- Bathing assistance
- Client relationship management
- Mobility support
- Compassionate caregiving
- Housekeeping tasks
- Patient care
- Grooming assistance
- Dressing assistance
- Safety awareness
- Clinical documentation
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Scheduling
- Scheduling appointments
- Greeting and seating clients
- Data inputting
- Office administration
- File management
- Administrative support
- Schedule management
- Mail handling
- Document management
- Multi-line telephone operation
- Clerical support
- Documentation and reporting
- Calendar management
- Professional demeanor
- Bookkeeping
- Basic accounting
- Mail distribution
- Document control
- Information protection
- Meeting preparation
- Staff management
- Record preparation
- Supply management
- Problem-solving skills
- Telephone etiquette
Timeline
Personal Care Attendant
Sentry Living Solutions
10.2025 - Current
Janitor/Maintenance Technician
Campbell Village
05.2010 - Current
Janitor/Maintenance Technician
Cl Dellums
01.2010 - 05.2017
High School Diploma -
Fairfield High School