Albin Thomas
Surrey,Canada
Summary
An experienced mechanical engineer who recently moved to Canada in search of career opportunities in production and maintenance field. With more than 7 years of experience in production and more than 3 years of experience in customer service, I can easily, delegate tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. I firmly believe that through my knowledge and experience, I would be able to contribute towards my employer in the best possible way.
Overview
11
11
years of professional experience
Work History
Part-Time Supervisor
HAZE CONVENIENCE STORE
10.2022 - Current
- Elevated customer service skills by acting as a front-end staff and interacting with more than 90 customers in an 8 hour shift
- Enhanced revenue of the business by engaging in cross-selling of new and best products to customers
- Trained and mentored new sales representatives
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs
Production Manager
ETIHAD EMIRATES MABANI GENERAL CONTRACTING LLC
01.2019 - 07.2022
- Evaluated team member performance regularly to identify and resolve productivity concerns
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies
- Contributed to the productivity by 2.3% yearly and generating a profit of 3.5 million every year
- Change the design of production method and reduced the wastages of almost 5% in every production
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower
- Resolved issues quickly to maintain productivity goals
- Trained staff of direct labor employees to perform assembly and manufacture of specified products
- Established clear priorities and production quality standards
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents
- Supervised ongoing daily production phases
- Monitored daily and weekly key performance indicators to maintain on-track status
- Managed receiving operations and proper storage of incoming materials
- Completed daily cycle counts and full inventory audits
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Compared shipping orders and invoices against contents received to verify accuracy
Production Engineer
Mabani Delma General Contracting Co LLC
04.2015 - 12.2018
- Company Overview: Asphalt and wet-mix production plant that prepares materials for road construction
- Plant inspection and erection of asphalt plant (road works)
- Coordination with site activities and assistance to the site supervision & foreman in the execution of construction work related activities
- Competent construction supervision and site management
- Estimate quantities and cost of materials, equipment and labour requirements to determine project feasibility
- Risk assessments to support safe and stable construction sites
- Engage with public sector and community partners to deliver sustainable development projects
- Manage Sites to review work progress and drive process improvements
- Coordinate with contractors, sub-contractors, and laborers to deliver on projects
- Supervise plant maintenance personnel and control the production for asphalt
- Attend plant emergencies and breakdowns in process equipment and resolve issues in minimum time with least production loss
- Maintain a safe, secure, and healthy work environment by following guidelines, standards, and procedures
- Asphalt and wet-mix production plant that prepares materials for road construction
Service Advisor
GEO MOTORS
08.2013 - 03.2015
- Suggested add-on services that would be helpful to customers and improve bottom line
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service
- Developed estimates by costing materials, supplies, and labor
- Maintained high customer satisfaction standards to meet or exceed targets
- Examined service history and provided initial inspection of vehicle to identify issues
Education
Bachelor of engineering - Mechanical
Dhanalakshmi Srinivasan Engineering College
05.2013
Skills
- Team Building
- Quality Assurance
- Multitasking
- Supervision and Leadership
- Problem Resolution
- Adaptable and flexible
- Time Management
- Inventory Control
- Project Management
Timeline
Part-Time Supervisor
HAZE CONVENIENCE STORE
10.2022 - Current
Production Manager
ETIHAD EMIRATES MABANI GENERAL CONTRACTING LLC
01.2019 - 07.2022
Production Engineer
Mabani Delma General Contracting Co LLC
04.2015 - 12.2018
Service Advisor
GEO MOTORS
08.2013 - 03.2015
Bachelor of engineering - Mechanical
Dhanalakshmi Srinivasan Engineering College
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