Albin Antony
North Bay,Canada
Summary
A highly motivated and experienced Clinical Care Coordinator with over a decade of expertise in healthcare coordination, business operations, and project management. Adept at leading teams, streamlining workflows, and ensuring efficient care delivery in multi-location clinical settings. I thrive in dynamic environments, leveraging my strong organizational, communication, and problem-solving skills to lead care teams, manage resources, and improve patient outcomes. Eager to bring my extensive experience and passion for healthcare coordination to a Care Coordinator Lead role, contributing to the continued success of the organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinical Care Coordinator
Canadian Shield Health Services
12.2023 - Current
- Lead and coordinate clinical scheduling across multiple locations, optimizing appointment booking for primary care, immunization, mental health, and rehabilitation services
- Streamline clinical workflows for appointment scheduling, e-prescriptions, and test ordering, ensuring operational efficiency and enhancing patient care
- Provide technical support and troubleshooting for staff to ensure smooth clinical operations
- Develop and deliver staff training to enhance system utilization and improve patient outcomes
- Utilize system analytics to track KPIs and implement improvements based on data insights
Care Coordinator
Paramed Home Health Care
11.2022 - 12.2023
- Managed and optimized care schedules for patients, ensuring efficient allocation of resources and staff
- Led a team of care providers, assigning tasks based on skills, availability, and patient needs
- Regularly communicated with patients, families, and stakeholders to coordinate care, resolve issues, and ensure patient satisfaction
- Updated and maintained patient and staff records in the system, ensuring accurate data management
- Documented and reported interactions with patients and staff to ensure compliance and improve quality of care
ISV Specialist
Google
02.2022 - 09.2022
- Company Overview: North America
- Developed strong relationships with internal and external stakeholders to drive business growth and align solutions with customer needs
- Managed sales forecasts and pipelines while collaborating with various teams to close deals and improve customer engagement
- Provided insights and expertise to support business strategies and opportunities in the Google Cloud Marketplace
- North America
Education
Bachelor of Commerce -
MG University
01.2009
Skills
- Care Coordination & Scheduling
- Leadership & Team Management
- Clinical Workflow Optimization
- Data Analysis & Performance Monitoring
- Patient and Staff Communication
- Problem-Solving & Crisis Management
- Patient safety
- HIPAA compliance
Accomplishments
- Educated and trained over 10 nurses and Social workers to the complete digital transformation
- Earned Best Employee Award Three times consecutively more than 6 times overall
- Supervised team of 30 staff members.
- Documented and resolved Clinical EMR system which led to great user experience fot Staff and patients
Certification
AWS Business Professional (Digital), 2019
Languages
English
Full Professional
Hindi
Limited Working
Interests
- Community Cleanup
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Participating in cultural exchange programs and homestays
- Volunteering for community initiatives to give back to local communities and make a positive impact
Timeline
Clinical Care Coordinator
Canadian Shield Health Services
12.2023 - Current
Care Coordinator
Paramed Home Health Care
11.2022 - 12.2023
ISV Specialist
Google
02.2022 - 09.2022
Bachelor of Commerce -
MG University
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