Alberto Mosqueda Palomeque
Toronto,ON
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Room Attendant
Canopy By Hilton Yorkville Toronto
09.2023 - Current
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Upheld hotel's high cleanliness standards, conducted deep cleaning tasks as scheduled.
- Support in covering breaks in the House Person position from December 2023.
- Housekeeping Supervisor Training June 2024 to January 2025 (Canopy by Hilton Toronto).
Sales Director
Hampton Inn By Hilton Cancun
01.2020 - 01.2023
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Executed strategic plans for growth and new acquisitions.
- Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
- Exceeded sales goals through effective time management and resource allocations.
- Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
- Created effective marketing campaigns to reinforce branding initiatives and maximize outreach.
General Manager
La Quinta By Wyndham Cancun
04.2011 - 12.2019
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
Commercial Accounts and Groups
Hotel Radisson Cancun And Hotel Ramada Cancun
01.2006 - 04.2011
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Front Desk Manager
Hotel City Express by Marriot Cancun
06.2005 - 01.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
Education
Marketing - Marketing Management - Customer Relationship Marketing
Universidad Maya De Las Americas
Cancun Q. Roo Mexico07.2003
Skills
- Sales Expertise
- Prospecting Skills
- Sales Strategy Development
- Account and Territory Management
- Profitability Assessments
- Pricing Strategies
- Financial Records Analysis
- Brand-Building Strategies
- Marketing Strategies
- Market Trend Analysis
- Public Relations
- Staff Management
- Client Base Retention
- Key Account Management
- Sales Presentation
- Profit and Revenue-Generating Strategies
- Room monitoring strategies
- Microsoft Access
- CRM Software
- Market Intelligence
- PMS Software OnQ, Opera
- Spanish first language
- English in the learning process
Accomplishments
- Promoted to General Manager after [06 years] successful years in the sales management department.
- Named "Manager of the Year" in [2018]
- He led the best of the best award winning sales team at La Quinta by Wyndham Cancun.
- Third place nationwide in sales during the pandemic in the category of focus hotels of the Hilton Chain in Mexico (2021).
Certification
- Certified [General Manager], [La Quinta by Wyndham]
- CSP - Certified Sales Professional
- [Director of Sales], [hampton Inn by Hilton]
Timeline
Room Attendant
Canopy By Hilton Yorkville Toronto
09.2023 - Current
Sales Director
Hampton Inn By Hilton Cancun
01.2020 - 01.2023
General Manager
La Quinta By Wyndham Cancun
04.2011 - 12.2019
Commercial Accounts and Groups
Hotel Radisson Cancun And Hotel Ramada Cancun
01.2006 - 04.2011
Front Desk Manager
Hotel City Express by Marriot Cancun
06.2005 - 01.2006
Marketing - Marketing Management - Customer Relationship Marketing
Universidad Maya De Las Americas
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