Alberto Monterrey
Oakville,ON
Summary
Dedicated and adaptable professional with experience in customer service, mentorship, and research support. Skilled in providing exceptional client and community engagement through roles in retail and youth mentorship, with a strong focus on communication, organization, and problem-solving. Experienced in supporting children with disabilities by fostering inclusive environments, encouraging academic and social growth, and building trust with families. Background in research assistance with strengths in data collection, literature review, and maintaining accurate records to support academic projects. Recognized for reliability, teamwork, and the ability to thrive in fast-paced, collaborative environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Research Assistant
Toronto Metropolitan University
Toronto, Ontario
09.2024 - 12.2025
- Collected, organized, and summarized data to support ongoing research projects.
- Conducted literature reviews and gathered relevant academic sources to inform study design and analysis.
- Maintained accurate records of research materials, ensuring data integrity and accessibility for the research team.
Store Associate
Value Village
Oakville, Ontario
04.2024 - 08.2025
- Sorted, priced, and tagged donated goods while ensuring quality standards for resale.
- Enforced store policies and upheld health and safety standards in the sales area.
- Assisted with promotional events and seasonal sales to increase community engagement and revenue.
After School Mentor
St Bernadette Catholic School
Oakville , ON
05.2022 - 08.2022
- Provided personalized mentorship to children with disabilities, fostering confidence, independence, and social skills.
- Adapted learning activities to individual needs, supporting academic progress and skill development.
- Built trusting relationships with students and families to strengthen engagement and growth.
Education
High School Diploma -
Toronto Metropolitan University
Toronto04-2028
Skills
- Data analysis
- Research methodology
- Literature review
- Customer service
- Team collaboration
- Mentorship techniques
- Communication skills
- Interpretation of findings
- Qualitative research
Accomplishments
- Honours Grade 9-12
- Dean’s List, First Year of Study — [Toronto Metropolitan University]
- Mentorship Excellence Award – [After School Mentorship] (Recognized for outstanding dedication to supporting children with disabilities)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Professional
Certification
- Diplôme d’Études en Langue Française (DELF B2) – 2024, Holy Trinity Secondary School
References
References available upon request.
Timeline
Research Assistant
Toronto Metropolitan University
09.2024 - 12.2025
Store Associate
Value Village
04.2024 - 08.2025
After School Mentor
St Bernadette Catholic School
05.2022 - 08.2022
High School Diploma -
Toronto Metropolitan University
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