Alberto Martínez
San Jose
Summary
Dynamic and results-driven professional with extensive experience at TJX Companies, excelling in customer service and team collaboration. Proven ability in stocking merchandise and warehouse organization, enhancing efficiency and customer satisfaction. Recognized for training new associates and managing time effectively to meet business needs. Strong skills in heavy lifting and employee engagement.
Overview
4
4
years of professional experience
Work History
Backroom Associate
TJX Companies
11.2023 - Current
- Received incoming merchandise and stored in correct stock locations.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
- Contributed to a positive team environment by collaborating with coworkers on various tasks and projects in the backroom area.
- Assisted in training new backroom associates on standard operating procedures, promoting a consistent level of quality and efficiency throughout the team.
Cashier
TJX Companies
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Moving Helper
Southwest Movers Association
03.2022 - 10.2023
- Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
- Enhanced team productivity by effectively coordinating tasks and communicating with coworkers to complete moves in a timely manner.
- Demonstrated adaptability by quickly adjusting plans as needed based on changing circumstances or unforeseen challenges during moves.
Cook
Bravo House of Enchiladas
10.2020 - 03.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
Elizabeth High School
Elizabeth, NJSkills
- Stocking merchandise
- Supply restocking
- Team building
- Employee training
- Customer service
- Time management
- Warehouse organization
- Loading and unloading
- Stock organization
- Pallet jack handling
- Heavy lifting
Timeline
Backroom Associate
TJX Companies
11.2023 - Current
Cashier
TJX Companies
11.2023 - Current
Moving Helper
Southwest Movers Association
03.2022 - 10.2023
Cook
Bravo House of Enchiladas
10.2020 - 03.2022
Elizabeth High School
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