Maria Cristina Cruz Madrigal
Montreal
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at NatGas Queretaro SA PI DE CV. Leveraged patience, empathy, and quality assurance skills to develop strong client relationships and maintain high cleanliness standards. Mentored new employees, demonstrating adaptability and a commitment to excellence.
Overview
11
11
years of professional experience
Work History
House Cleaner
Freelance
11.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Gas Station Salesperson
NatGas Queretaro SA PI DE CV
07.2022 - 08.2024
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
Gas Station Salesperson
Despachadora De Abastos De Jalisco S DE RL DE CV
08.2014 - 07.2022
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Trained and mentored new employees on company procedures and safety protocols.
- Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
Education
High School Diploma -
Instituto Estatal Para La Educación
Mexico08-2023
Skills
- Customer service
- Quality assurance
- Punctual and reliable
- Patience and empathy
- Self-motivation and initiative
- Adaptability and resilience
Languages
Spanish
Native or Bilingual
Timeline
House Cleaner
Freelance
11.2024 - Current
Gas Station Salesperson
NatGas Queretaro SA PI DE CV
07.2022 - 08.2024
Gas Station Salesperson
Despachadora De Abastos De Jalisco S DE RL DE CV
08.2014 - 07.2022
High School Diploma -
Instituto Estatal Para La Educación
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