ALBERTO DELA CRUZ
London,Canada
Summary
Recognized as an energetic and dynamic person who takes pride in a job well done. Experienced worker who is seen as patient, diligent, and able to learn new skills quickly. Customer centered in all attitudes and activities – seen as a competent and diligent professional. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Kitchen Helper
Congee Chan
09.2012 - Current
- Supported the team by performing various tasks as needed—prepping, cooking, cleaning, serving food, and more—which directly resulted in increased efficiency for the restaurant.
- Several duties were assigned each day, including cleaning, mopping, changing grease, and closing the restaurant. Recognized by the owner for great efforts
- Loaded and unloaded dishwashers, and washed large pots or frequently used items by hand
- Supported kitchen team members during busy periods to maximize coverage
- Monitored the kitchen area and staff to ensure overall safety and proper food handling techniques.
Housekeeper
Western University Residence Saugeen-Maitland Hall
07.2024 - 01.2025
- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
- Cleaned and restocked restroom areas with towels and toiletries.
- Demonstrated ability to clean and organize multiple rooms efficiently and effectively.
- Proficiently managed time to complete assigned tasks within allocated deadlines.
- Sanitized bathroom fixtures and restocked amenities according to established protocols.
Kitchen Helper
Pad Thai Bangkok Restaurant
01.2012 - 01.2013
- Consistently recognized for exceeding the expectations of both clientele and employees. Worked as a bar back, handling tasks such as changing kegs, soda syrups, and carbonation tanks. Demonstrated flexibility and adaptability
- Took orders from the on-duty chef and ensured food was served promptly by assisting where needed. Utilized spare time to clean the restaurant area.
- Maintained clean and well-organized kitchen areas to enhance efficiency.
- Observed food handling and sanitation procedures to protect against foodborne illnesses.
- Exercise portion control for served items to minimize waste.
- Prepared dishes in a fast-paced environment, collaborating with teammates to maintain a high customer satisfaction rate.
Sorter
Emterra Recycling
01.2010 - 01.2011
- Accurately and efficiently sorted materials such as boxes, plastics, and other containers, ensuring all items were placed in the correct bins to maximize operational efficiency
- Served as a lead hand assistant, helping workers solve problems, arrange shift coverage, and ensure the crew was wearing their safety equipment
- Operated various types of machinery and equipment while adhering to all safety practices, with no injuries or incidents in the workplace
- Sorted incoming shipments and categorized packages by size, type, and destination within the warehouse.
Education
Fanshawe College Culinary And Hospitality
London, ONSkills
- Communication Skills: easily builds rapport with workers and staff, and several long-standing relationships were developed through a passion to provide a quality of work second to none
- Interpersonal Skills: focused and goal oriented, recognized for attention to detail, competency, and confidentiality; demonstrated ability to support the team when needed by participating in any role needed
- Self-Management Skills: handles situations with integrity and honesty, and recognizes the diversity and strengths of others – easily able to defuse situations of conflict with an easy, patient style
Timeline
Housekeeper
Western University Residence Saugeen-Maitland Hall
07.2024 - 01.2025
Kitchen Helper
Congee Chan
09.2012 - Current
Kitchen Helper
Pad Thai Bangkok Restaurant
01.2012 - 01.2013
Sorter
Emterra Recycling
01.2010 - 01.2011
Fanshawe College Culinary And Hospitality