Albert Real
Fresno
Summary
To obtain long term employment with growth potential and a company where I can contribute my many skills
Overview
10
10
years of professional experience
Work History
Materials Distribution Technician
Valley Children Hospital
Madera, CA
04.2020 - Current
- Maintained accurate stock levels by conducting regular physical inventory counts and updating warehouse management system records.
- Improved customer satisfaction ratings with prompt resolution of complaints and proactive communication on order status updates.
- Coordinated returns processing for damaged or defective products, adhering to company policies and maintaining proper documentation.
- Hold stat line for critical calls, and deliver supplies in a timely manner.
Cart Attendant
Sams Club
Fresno, CA
04.2019 - 03.2020
Sales Associate
Target
Fresno, CA
07.2016 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service
Baskin Robins
Fresno, CA
08.2015 - 07.2016
- Maintain food and equipment inventories, and keep inventory record.
- Sort, count, and wrap cash and coins.
- Close and making sure safe and doors are locked.
- Resolve customer complaints and provide excellent customer service.
- Maintain clean and organized checkout area.
- Greet customers and take orders.
Education
Bachelor of Science - Forensic Behavioral Science
California State University, Fresno
Fresno, CA05-2025
Associate of Arts - Justice Administration
Fresno City College
Fresno, CA05-2023
High School Diploma -
Hoover High School
Fresno, CA06-2014
Skills
- Communication
- Problem solving
- Skills Management
- Critical thinking
- Interpersonal communication
- Adaptability
- Computer literacy
- Leadership
- Teamwork
- Customer service
Timeline
Materials Distribution Technician
Valley Children Hospital
04.2020 - Current
Cart Attendant
Sams Club
04.2019 - 03.2020
Sales Associate
Target
07.2016 - 04.2019
Customer Service
Baskin Robins
08.2015 - 07.2016
Bachelor of Science - Forensic Behavioral Science
California State University, Fresno
Associate of Arts - Justice Administration
Fresno City College
High School Diploma -
Hoover High School