Summary
Overview
Work History
Education
Skills
Timeline
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Albert Real

Fresno

Summary

To obtain long term employment with growth potential and a company where I can contribute my many skills

Overview

10
10
years of professional experience

Work History

Materials Distribution Technician

Valley Children Hospital
04.2020 - Current
  • Maintained accurate stock levels by conducting regular physical inventory counts and updating warehouse management system records.
  • Improved customer satisfaction ratings with prompt resolution of complaints and proactive communication on order status updates.
  • Coordinated returns processing for damaged or defective products, adhering to company policies and maintaining proper documentation.
  • Hold stat line for critical calls, and deliver supplies in a timely manner.

Cart Attendant

Sams Club
04.2019 - 03.2020

Sales Associate

Target
07.2016 - 04.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service

Baskin Robins
08.2015 - 07.2016
  • Maintain food and equipment inventories, and keep inventory record.
  • Sort, count, and wrap cash and coins.
  • Close and making sure safe and doors are locked.
  • Resolve customer complaints and provide excellent customer service.
  • Maintain clean and organized checkout area.
  • Greet customers and take orders.

Education

Bachelor of Science - Forensic Behavioral Science

California State University, Fresno
Fresno, CA
05-2025

Associate of Arts - Justice Administration

Fresno City College
Fresno, CA
05-2023

High School Diploma -

Hoover High School
Fresno, CA
06-2014

Skills

  • Communication
  • Problem solving
  • Skills Management
  • Critical thinking
  • Interpersonal communication
  • Adaptability
  • Computer literacy
  • Leadership
  • Teamwork
  • Customer service

Timeline

Materials Distribution Technician

Valley Children Hospital
04.2020 - Current

Cart Attendant

Sams Club
04.2019 - 03.2020

Sales Associate

Target
07.2016 - 04.2019

Customer Service

Baskin Robins
08.2015 - 07.2016

Bachelor of Science - Forensic Behavioral Science

California State University, Fresno

Associate of Arts - Justice Administration

Fresno City College

High School Diploma -

Hoover High School

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Albert Real