Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
20
20
years of professional experience
Work History
Manufacturing Production Supervisor
Screenco Manufacturing Ltd.
06.2021 - 12.2023
Evaluated team member performance regularly to identify and resolve productivity concerns.
Established clear priorities and production quality standards.
Trained staff of direct labor employees to perform assembly and manufacture of specified products.
Resolved issues quickly to maintain productivity goals.
Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
Developed, recorded and produced production reports with Excell.
Created informative documents with Word and Excell to provide clear direction to employees on how to produce, package and label products.
Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
Achieved on-time shipments goal by empowering employees to continued success.
Coordinated with other departments to maintain smooth and efficient product flow.
Reviewed customer feedback and developed strategies to improve product quality.
Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
Evaluated existing production processes and identified areas for improvement.
Managed internal operational standards and productivity targets.
General Manager
N.A.P. Windows And Doors Ltd.
08.2003 - 04.2021
Implemented operational strategies and effectively built customer and employee loyalty.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Managed budget implementations, employee evaluations, and contract details.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Introduced new methods, practices, and systems to reduce turnaround time.
Developed and implemented strategies to increase sales and profitability.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Collaborated with cross-functional teams to develop innovative solutions.
Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
Analyzed market trends and competitor activities to create competitive advantages.
Formulated policies and procedures to streamline operations.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reduced operational risks while organizing data to forecast performance trends.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Trained and guided team members to maintain high productivity and performance metrics.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Reported issues to higher management with great detail.
Assisted in recruiting, hiring and training of team members.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.