Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Additional Information
Timeline
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ALBERT OWUSU AMOAH

Oshawa,ON

Summary

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Self-motivated driver, well-trained in designing, constructing and maintaining wide variety of automobiles, trucks and specialized automotive equipment. Established effective working relationships with supervisors, co-workers, user agencies and general public. Excellent problem-solving skills to work within constantly changing environment.

Overview

8
8
years of professional experience

Work History

General Labour

General Motors
11.2023 - Current
  • Receiving Stocks, Stock Repack to robot, Move License to a specific location, Scanning license to be picked, Count stock, Label complete stock
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Cultivated interpersonal skills by building positive relationships with others.

Administrator

Creator King Academy – Ghana
05.2022 - 09.2023
  • Maintained personnel records and updated internal databases to support document management, Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel., Collected, validated, and distributed information to employees, Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Implemented data-driven decision-making processes, leading to more informed business choices.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.

Aggregator

Ecom Ghana Limited – Ghana
12.2021 - 04.2022
  • Gathering of material from a variety of sources and load them to be delivered to specified destinations

Driver

Ecom Ghana Limited – Ghana
11.2019 - 11.2021


  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Contributed to environmental sustainability efforts by reducing idling time whenever possible.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Obtained signatures from customers upon delivery of goods.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Delivered goods and products to customer on time and in excellent condition.

Salesperson

Ebet Enterprise – Ghana
02.2016 - 01.2019
  • Worked to build relationships with customers and built potential for additional sales, Engaged customers in social conversations to create pleasant and easy shopping experience, Increase sales and customer satisfaction through personalized servicing
  • Trained new employees on customer service, money handling and organizing strategies.
  • Achieved or exceeded company-defined sales quotas.
  • Informed customers of promotions to increase sales productivity and volume.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Improved customer service and telecommunication skills to build lasting relationships.

Education

Advanced Diploma - Accounting

St. Bernard’s College – Ash-Town – Kumasi, Ghana
Kumasi, Ghana
05.2010

West African Senior School Certificate Examination -

Technology Secondary School – Kumasi – Ghana
06.2006

Skills

  • Relationship Building
  • Team Collaboration
  • Fertilizer Application
  • Product verification
  • Safety awareness
  • Loading and unloading
  • Willingness to learn
  • Loading Dock Operations
  • Heavy Lifting
  • Inventory Tracking

Personal Information

Driving License: Full G driving license

Languages

English
Limited Working

Additional Information

Driving License

Full G driving license

Timeline

General Labour

General Motors
11.2023 - Current

Administrator

Creator King Academy – Ghana
05.2022 - 09.2023

Aggregator

Ecom Ghana Limited – Ghana
12.2021 - 04.2022

Driver

Ecom Ghana Limited – Ghana
11.2019 - 11.2021

Salesperson

Ebet Enterprise – Ghana
02.2016 - 01.2019

Advanced Diploma - Accounting

St. Bernard’s College – Ash-Town – Kumasi, Ghana

West African Senior School Certificate Examination -

Technology Secondary School – Kumasi – Ghana

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ALBERT OWUSU AMOAH