Albert MURANGWA
Ottawa,Ontario
Summary
Skilled Computer Network Technician with experience in maintaining, implementing and troubleshooting various network configurations. Strengths include strong problem-solving skills, in-depth knowledge of network hardware, software and operating systems, as well as ability to manage multiple tasks simultaneously.
Overview
10
10
years of professional experience
1
1
Certification
Work History
UBER Driver
UBER
Ottawa, Ontario
02.2024 - Current
- Assisted passengers with special needs, ensuring a comfortable and safe ride.
- Complied with traffic regulations to safely operate vehicles.
- Verified delivery address was correct before beginning each trip.
- Resolved customer complaints in an efficient manner.
Electrical Assembler
ElREX Manufacturering
Ottawa, Ontario
08.2023 - 01.2024
- Fabricated production electrical parts, connectors and modules using specialty tools.
- Used AC and DC control circuits to establish remote control of machinery and equipment.
Telecom Engineer
Airtel Rwanda
Kigali, Kigali City
08.2014 - 01.2019
- Analyzed system performance, network capacity, and security and capacity.
- Managing the installation and/or upgrade of security systems (alarms, access control, and video cameras).
- Supervise team members by performing installations or repairs.
- Prepare instructions and training materials for system operations.
- Lead the team in comprehensive problem analysis for the existing system.
- Tested, analyzed and resolved complex hardware and software problems on telecommunication equipment.
Education
Basic Training Diploma - Computer Networking Technology
Herzing College
Ottawa, ON07-2024
Bachelor of Science - Information And Communication System Engineering
National University of Rwanda
Rwanda01-2012
Skills
- Route planning
- Customer support capabilities
- Network architecture design
- Unified communications solutions
- Passenger transportation
- Map reading
- Excellent navigation
- Safety awareness
- Customer service
- Network monitoring
- Firewall management
- VPN configuration
- Switch configuration
- Operating systems
- Hardware installation
- Software installation
- Routing protocols
- Wireless networking
- Server maintenance
- IP addressing
- Network troubleshooting
- Virtualization technologies
- Network configuration
Languages
English
Professional
French
Professional
Certification
- CCNA 1 to 4
- CompTIA Network+
- CompTIA A+
Timeline
UBER Driver
UBER
02.2024 - Current
Electrical Assembler
ElREX Manufacturering
08.2023 - 01.2024
Telecom Engineer
Airtel Rwanda
08.2014 - 01.2019
Basic Training Diploma - Computer Networking Technology
Herzing College
Bachelor of Science - Information And Communication System Engineering
National University of Rwanda