Albert mendez

Professional Experience

Panda Express
Assistant Manager

• Managed and led a team of 10+ associates in a high-volume setting while ensuring exceptional customer service.
• Oversaw inventory control, order fulfillment, and daily operational tasks to maintain smooth and efficient restaurant operations.
• Trained and mentored new employees, improving team performance and customer satisfaction.
• Handled cash management, including daily reconciliations and deposit preparation.
• Demonstrated strong problem-solving and decision-making skills to resolve customer concerns and operational issues.

Panda Express
Team Member

• Provided excellent customer service in a fast-paced environment, ensuring all customers received their orders accurately and in a timely manner.
• Assisted in food preparation and maintained cleanliness and organization in the kitchen and dining areas.
• Supported team members by working collaboratively to meet sales goals and operational targets.

Kohl’s
Omni Associate

• Supported online and in-store orders, including picking, packing, and shipping products to customers.
• Maintained the sales floor by organizing and restocking merchandise to meet customer demand.
• Assisted customers with product inquiries, returns, and exchanges, ensuring a positive shopping experience.
• Collaborated with team members to ensure timely and accurate order fulfillment, adhering to all company policies.